Description

Position Summary

Alloy Wheel Repair Specialists (AWRS) is seeking a detail-oriented and organized Accounts Receivable Specialist to join our growing team. This position is responsible for managing customer invoicing, collections, payment posting, account reconciliation, and maintaining accurate financial records. The ideal candidate is proactive, customer-service oriented, and comfortable working in a fast-paced environment supporting multiple locations nationwide.

Essential Duties and Responsibilities

Generate and distribute customer invoices accurately and timely
Monitor accounts to identify outstanding balances and overdue accounts
Contact customers regarding past due invoices through phone calls and email communication
Process and post incoming payments including ACH, wire transfers, checks, and credit card payments
Reconcile customer accounts and resolve billing discrepancies
Maintain accurate records of collection activities and customer communications
Work closely with Operations Managers and leadership to resolve customer payment issues
Assist with month-end closing activities related to accounts receivable
Prepare AR aging reports and provide updates to management
Research and resolve unapplied payments and account variances
Maintain customer account information and documentation within accounting systems
Support audits by providing requested documentation and account detail
Assist with additional accounting and administrative duties as assigned

Requirements

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
2+ years of accounts receivable, billing, or collections experience preferred
Experience working in a multi-location or service-based business environment preferred
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to manage multiple priorities and deadlines effectively
Proficiency in Microsoft Excel and accounting software systems
Experience with ERP/accounting platforms and payment processing systems is a plus
Ability to maintain confidentiality and professionalism when handling financial information

Preferred Skills

Strong problem-solving and analytical abilities
Customer service mindset with the ability to professionally handle difficult conversations
Ability to work independently while collaborating effectively with cross-functional teams
Experience with reporting and account reconciliation

Benefits

Medical, Dental, and Vision Insurance
Company-paid Life Insurance
Short-Term and Long-Term Disability options
Paid Time Off and Holidays
Opportunities for growth within a rapidly expanding national company

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