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Benefits:
- Health insurance
- Paid time off
- 401(k) matching
- Dental insurance
- Vision insurance
About the Role:
Caremed Primary and Urgent Care PC is looking for an energetic and dedicated Full-Time Receptionist/Medical Assistant to join our busy and growing primary care practice in Coram, NY. This is a fantastic opportunity to be part of a fast-paced healthcare team where your skills and compassion make a real difference in patients' lives every day. Must be able to multitask and have strong communication skills. Bilingual English / Spanish is a plus.
The job will primarily be as a receptionist but can cover the Medical Assistant position when needed. The office hours are Monday, Thursday 8-6 /Tuesday, Wednesday, Friday 8-5 / alternating Saturdays 8-1 so the schedule will fall within these times.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Greeting and assisting patients
- Answering phones in a timely manner
- Taking accurate and concise messages for the doctors and medical assistants
- Patient scheduling based on practice guidelines
- Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance
- Generating electronic referrals
- Verify insurance coverage
- Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day
- Responsible for making sure that the waiting room is keep clean and neat
- Training new staff in policies and procedures
SECONDARY DUTIES AND RESPONSIBILITIES:
- Accurately documenting patient history and medications
- Taking patient vitals and entering them into the EHR
- Ensuring that all data for practice goals for MACRA are followed, obtained and documented
- Scanning patient related documents into the EHR
- Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs
- Obtaining prior authorizations for procedures and medications
- Communicate with the physician and patient regarding messages, labs, etc
- Returning messages to patients as per the physician’s instructions
- Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies
Requirements:
- Prior experience as a Medical Assistant and/or Medical Receptionist preferred
- Familiarity with EMR/EHR systems and medical billing practices
- Knowledge of vital signs, phlebotomy, and basic clinical procedures
- Strong communication and customer service skills with a patient-first attitude
- Ability to multitask and thrive in a high-volume, fast-paced environment
- Medical Assistant certification (CMA, RMA, or equivalent) a plus
- Experience with insurance verification and prior authorizations preferred
About Us:
Caremed Primary and Urgent Care PC is a trusted healthcare provider serving the Coram, NY community, offering comprehensive primary and urgent care services to patients of all ages. Our patients rely on us for compassionate, high-quality care, and our team members enjoy a supportive, collaborative work environment where everyone plays a vital role. Join us and be part of a practice that is dedicated to both patient wellness and employee growth.
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