Hotel F&B Restaurant Server

Hotel Food & Beverage Server

Overview:

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Salary for this position is (based on experience): $12.14/hour plus gratuities. Part Time Associates at Omni Interlocken are entitled to elect the following benefits: Dental, Vision and other healthcare benefits, tuition reimbursement, and 401k. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include free meals in Associate Café, golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities:

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Assist in seating guests and answering phones for restaurant as needed.
• Cross train among other food and beverage outlets as needed.
• Perform any other duties as assigned by the restaurant manager.

Qualifications:

• Minimum 1 year of serving experience, high volume & casual environment preferred.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers obtain upon hire.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
• Must be 18 years or older.

This position will be open and posted until filled, with a minimum posting period of three days.