(Full-Time) Park Operations Manager

BARGAINING UNIT / LEVEL: Supervisory Bargaining Unit - Level 11
SALARY RANGE: $100,168 - $112,810 annually DOQ

GENERAL STATEMENT OF DUTIES: Under the direction of the District Park Superintendent, position is responsible for technical, professional and administrative work in all phases of operation of assigned HCMA parks, facilities, and programs. Supervises operation of park activities and facilities. Oversees hiring, training, and supervising of part-time and seasonal park operations personnel. Supervises full-time park operations personnel. Develops, coordinates, and implements activities within assigned park. Responds to inquiries and investigates and responds to complaints about park operations.

SUPERVISION RECEIVED: Works under the general direction of the District Park Superintendent.   Required to work independently, exercise judgment, and make decisions regarding park operations.

SUPERVISION EXERCISED: Responsible for supervision of park operation employees in assigned park(s).  Supervises full and part-time employees as assigned.

ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned.

• Supervises operation of park activities and facilities which may include but are not limited to beach, pavilions, restrooms, locker rooms, concessions, golf courses, marinas, bike trails, tennis courts, boat rental building, shuffleboard courts, swimming pools and water features, nature centers, farms, cross-country skiing and ice rink.
• Develops, coordinates, and implements activities within assigned park.
• Assists District Park Superintendent in preparing and administering budget. Submits budget requests and assures effective and efficient use of budgeted funds, personnel, materials, facilities and resources. Assures that assigned park operates within approved budget and monitors revenues and expenditures.
• Assists District Park Superintendent in the development of short and long-range goals for park operations.  Prepares a variety of studies, reports, and related information for decision making purposes.
• Assists District Park Superintendent in Community Outreach.
• Conducts research, analysis and prepares recommendations regarding proposals for programs, grants, services, budget, equipment, etc.
• Coordinates with other departments and agencies as needed on park operations, facilities, and equipment.
• Oversees hiring, training, and supervising of part-time and seasonal park operations personnel.  Supervises full-time park operations personnel.   
• Plans and organizes workloads and staff assignments and reviews progress and directs changes as needed.  Responsible for annual performance evaluations of park operations personnel and coordinates with human resources on disciplinary action. 
• Communicates official plans, policies, and procedures to staff and the general public.
• Responds to inquiries and investigates and responds to complaints about park operations.
• Supervises procurement, inventory, receipt and accounting of operations equipment, supplies and services.  
• Maintain records and prepares reports on park programs, operations, revenues, and expenditures.
• Approves and monitors park group payroll.
• Assists in marketing/promoting park facilities, programs and activities. Answers letters of inquiry and makes presentations to visitors and civic organizations to inform the public of park features and facilities.

• May serve on various committees such as Safety Committee, Aquatics Committee, Golf Operations Committee, Strategic Planning Committee, etc.
• May serve as back-up for District Park Superintendent.
• May prepare and present information to Director, Deputy Director and Board of Commissioners as directed by District Park Superintendent.

• Bachelor’s Degree in parks and recreation, business administration, management or related field. Master’s degree preferred. Applicants with 8 or more years of management/leadership experience will be given credit toward meeting the minimum educational requirements and will be considered for the position.
• Five years administrative experience in parks and/or recreation. 
• Experience in supervising and training employees.   
• Knowledge of park equipment, facilities and operations.
• Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
• Knowledge of administrative and clerical procedures, filing and record management systems, computer applications such as word processing, data base programs and spreadsheets, and other office procedures.
• Ability to communicate effectively both verbally and in writing.  Must have the ability to utilize telephone, radio equipment, and computer.
• Ability to establish and maintain positive working relationships with the public, outside agencies and co-workers.
• Ability to execute fair and objective performance evaluations and create productive work environment.
• Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon marketing events and programs.
• Ability to travel locally, and statewide.
• Must maintain a valid Michigan driver's license and an acceptable driving record.
• May be required to adjust schedule to meet organizational needs.
• Ability to perform essential duties.

TOOLS & EQUIPMENT USED Personal computer including financial, accounting, payroll, data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear.  The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to climb or balance, stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 50 pounds.   Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.

WORK EVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions.  The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc.  The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.