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Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Pharmacist Supervisor of Mail Order Pharmacy works collaboratively with members of the care team to provide high-quality pharmacy services to patients and staff while maintaining an active staff pharmacist practice. This position provides day-to-day leadership and coordination of the pharmacist team, promoting effective communication, operational consistency, and professional practice. The Pharmacist Supervisor partners with the Pharmacy Manager to support pharmacist scheduling, staff development, departmental initiatives, and continuous operational improvements while ensuring safe, efficient, and compliant pharmacy operations.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
- Provides day-to-day operational leadership and oversight for the pharmacist team to ensure safe, efficient, and high-quality pharmacy operations.
- Coordinates pharmacist staffing and scheduling to ensure appropriate coverage and support operational needs.
- Conducts regular 1:1 meetings, providing feedback, identifying development opportunities, and supporting annual performance evaluations in collaboration with Pharmacy Manager.
- Promotes consistent communication by ensuring pharmacists are informed of departmental priorities, operational changes, and organizational initiatives.
- Supports the onboarding, training, orientation, and competency development of pharmacists.
- Serves as the primary operational resource for pharmacist staff by facilitating workflow, resolving routine operational issues, including customer service escalation and other concerns as appropriate.
- Identifies and escalates pharmacy operational issues and staffing concerns to Pharmacy Manager to support timely resolution
- Maintains active staff pharmacist practice by accurately reviewing, verifying, and dispensing prescription medications in accordance with federal and state laws, Board of Pharmacy regulations, accreditation standards, and organizational policies.
- Consults and educates patients, providers and healthcare staff regarding medication therapy and pharmacy services.
- Participates in quality improvement initiatives, operational projects, and interdisciplinary collaboration to improve patient care, workflow efficiency, and departmental performance.
- Performs special projects, as assigned.
- Participates in occasionally leads huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.
- Assists other MPHC pharmacy departments as required, including but not limited to adherence outreach and Medication Therapy Management.
- Adds value by developing, implementing, and ensuring continuous quality improvement and process improvement to deliver effective and efficient output
- Assists Pharmacy Manager with short and long-range program planning, pharmacy policy, and audit readiness
- Responsible for notification of the appropriate State Board of Pharmacy upon hiring and cessation of employment/termination of pharmacists and technicians and other operational notifications as required by State Board of Pharmacy.
- Responsible for maintaining, reporting, and submitting all records for the dispensing of controlled substances to each state when required.
- Responsible for pharmacy biennial control substance inventory completion and proper documentation.
- Ensures policies and procedures are in compliance with board of pharmacy requirements.
- Provides regulatory direction and education to staff.
Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
POSITION QUALIFICATIONS
Education:
- Pharm.D. or BS in Pharmacy with relevant clinic, mail order or retail setting
Licensure/certification:
- Current license to practice pharmacy in Maine
Experience:
- At least 3 years pharmacy operations experience
- Experience in a high volume, fast-paced environment
- Leadership experience
Knowledge:
- Thorough clinical knowledge of therapeutic drug utilization.
Skills:
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
- Demonstrated working knowledge of pharmacy computer systems
Abilities:
- Excellent customer services skills
- Superior written and verbal communication skills
- Strong organizational skills (ability to prioritize and multi-task while maintaining focus on objectives).
- Strong interpersonal skills and the ability to collaborate with organizational leadership
- Ability to function independently with sound judgment in decision making
- Ability to take appropriate initiative while soliciting input/advice appropriately
- Ability to handle confidential and sensitive information in a discreet and professional manner.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact jobinquiries@martinspoint.org
Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org
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