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Job DetailsJob Location: Bryan, TX 77802Position Type: Full TimeJob Category: Admin - ClericalPurdy Mazda is looking for motivated and caring individuals who would like to start a stable career as a Service/Express Advisor. In this role, you'll be given the best tools to deliver quality results - training, technology, and support. You will be frequently called a “Care Consultant” because you care! Our automotive group, Purdy Group, believes and thrives on the values of Fun, Care, and Accountability. You are entering into a field that requires a high level of integrity and character. An Advisor at Purdy Group wants to provide exceptional service. If integrity, compassion, and a desire to learn sounds like you, then a service advisor role might be in your future. What you’ll do: •   Listen to each client and clearly articulates information on the repair order •   Ascertain the needs of clients, collecting information necessary for service or repair diagnosis •   Present a menu of recommended maintenance and additional services to every client •   Write Repair Orders, detailing problems and pertinent information, and secure clients’ signature for authorization of repair or service •   Communicate to clients the current status of a repair order •   Inspect quality of vehicles following repairs of service to verify that all authorized work is performed properly •   Maintain a record of status of special-order parts •   Maintain required Customer Satisfaction Index (CSI) rating in accordance with dealership standards •   Maintain required hours per repair order (HPR) in accordance with dealership standards •   Attend weekly department meetings What we offer: •   Unlimited earning potential – production based pay •   Monthly performance bonuses •   Medical, Dental, & Vision insurance plans •   401(k) with company-match •   Paid-time-off (PTO)   QualificationsWhat we’re looking for: •   Reliable, compassionate, and motivated •   Desire to continuously develop and learn •   Customer service Experience (Preferred) •   Bilingual (A plus) •   Automotive experience (not required) •   High School Diploma or General Education Experience (GED) (Required) •   Valid Texas driver's license with a good driving record •   Pass Pre-Employment drug screening •   Pass Background Check
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