Warehouse Director

Job Overview

The Director, Warehouse lead,develop, and execute warehouse functions in a fast-paced, customer service-oriented environment across multiple facilities totaling over 20M cases of annual volume. These functions include safety and security; in-bound, out-bound and, labor management, talent development; facility, equipment, and inventory management; manage the entire facility and its assets. Finally, the Director will ensure all regulatory compliance such as Sarbanes Oxley, OSHA, FDA, and others.

Duties & Responsibilities

• Maintain accountability for operational effectiveness by demonstrating organizational leadership, using independent discretion to create and achieve long- and short-term strategic and tactical plans for multiple automated locations within market units guided by broad policies, objectives, and standards 
• Adapt communication techniques for audiences at multiple internal, external levels and use these techniques to decide the appropriate approach while interacting with others at different venues, and drive employee engagement through floor presence
• Use independent judgment to build and promote the free flow of information and communication throughout the organization that will encourage change while maintaining operative effectiveness and success.
• Contribute to policy, and program development through consistent administration and execution of policies, guidelines that directly affect work activities. Ensure compliance with governmental regulations such as Sarbanes-Oxley, FDA, and OSHA
• Maintain accountability for operational effectiveness by ensuring that direct reports have the support needed to effectively manage their departments and direct reports; meeting or exceeding all expectations for market unit key business indicators such as labor and cost control, customer and business-focused KBI’s; and overseeing the execution of all logistics functions including, safety and security, in-bound and out-bound management, labor management, talent development, facility, and equipment maintenance, and customer service
• Evaluate and act upon the results of key performance indicators such as safety performance, cost per case, inventory shrink percentage, and cases per man-hour. Conduct continual in-depth evaluations of logistics processes to identify and implement productivity improvements and cost-saving programs to ensure the delivery of the financial operating plan
• Partner with internal and external stakeholders through the ownership and development of plans for promoting team collaboration. Build, motivate and lead cross-functional teams across the organization to achieve established corporate goals. Conduct regular cadence of meetings and intentional interaction with business partners in Franchise Operations, Supply Chain Operations, Red Classic, Manufacturing, Safety, Risk, Human Resources, and Employee Relations
• Direct relevant Capital Management activities, including company asset valuation through proactive administration and prioritization of repairs and upgrades; complete facility management including security, appearance, and operative functions; and oversee the planning and managing the capital spend for multiple locations.
• Ensure optimal Customer Service by supporting sales through daily observation of inventory levels to ensure the product is available when needed and leading regular coordination with supply chain analysts to reduce the likelihood of out of stocks while also minimizing inventory days on hand
• Direct, lead, and motivate a team to deliver results by communicating company goals, safety practices, and deadlines, engage and develop teammates through effective performance management, coaching, and training
• Implement continuous improvement methods, maintain customer focus, and embody company purpose and values to inspire servant leadership

Knowledge, Skills, & Abilities

• Demonstrate a high level of integrity and professional demeanor
• Self-motivated, proactively participate, encourage, and motivate others
• Promote positive cross-functional relationships
• Ability to understand direction, communicate complex concepts, and influence decisions of all levels of the organization
• 3+ years of experience in hands-on operational roles in supply chain management in a large consumer goods organization
• 5+ years of experience in leadership roles responsible for leading operations management, leading professional-level people
• Excellent planning, organizational, and analytical problem-solving skills
• Advanced presentation, negotiation, and facilitation skills In-depth understanding of warehouse automation technology

Minimum Qualifications

• High school diploma or GED
• Knowledge acquired through 7 or more years of work experience

Preferred Qualifications

Bachelor’s degree (4 years) in Business Administration; Logistics; Supply Chain degree preferred

Work Environment

Office Environment