Remote Work: No
Designs, implements, and maintains quality assurance protocols and methods. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of components and finished products. Demonstrates good knowledge of products/components within assigned area to anticipate and prepare for possible non-conformances.
Responsibilities:
- Takes initiative to gather data to investigate and analyze root cause for potential non-conformances of moderate scope
- Works with Engineers with the design of business and operational processes to support quality execution against key performance metrics
- Regularly monitors/reviews business and operational processes to evaluate for continuous improvement opportunities
- Acts as advisor to less senior technicians and/or engineers/suppliers in vetting non-conformities, cooperations with technical support and design engineering and product quality on product improvements
- Completes audit training, as required
- Establish weekly, monthly matrix and follow up actions with following effectively measurement system
- Manages customer survey responses and drives actions to increase customer's satisfaction
- Works with Service escalation team on individual projects including projects outside of repair centers
Qualifications:
Required:Â
- Bachelor's degree or equivalent combination of education/vocational qualification and experience required
- 2+ years experience
Preferred:Â
- Problem solving and analytical ability
- Knowledge of job-related policies and procedures as well as corporate policies and procedures
- Strong computer skills
- Effective communication and collaborative skills
Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition – our front-line workers have an average 7-year tenure!
- Healthcare, Dental & Vision, Tuition Reimbursement
- 401k with Company Match
- Quarterly Cash Incentive Opportunity
- 20 Days Starting PTO
- 2 Floating Holidays and Paid Volunteer Time Off
- Annual Shoe Allowance and free Company Apparel
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Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.
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Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
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To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 70000.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Learn more about this Employer on their Career Site
