Agency Traffic Manager

Reports to: Operations Team size: 5–15 (staff + regular freelancers) Type: Full-time

The Role

We're looking for a Agency Traffic Manager to be the connective tissue between our creative team, our production partners, and our timelines. Right now, a lot of "who's available, where does this stand, who can take this on" lives in the Creative Director's head — we need someone whose full-time job is to own that, so the creative leadership can focus on the work itself.

This is a hands-on role. You'll be staffing projects and tracking timelines and actually running production — booking crews, managing vendors, keeping shoots and print jobs and digital builds on schedule and on budget. You're equally comfortable in a spreadsheet, on a call with a printer, and on set solving a problem before it becomes a delay.

What You'll Own

Resourcing & Scheduling

Maintain a real-time view of who's working on what, and who has capacity — across staff and freelancers
Staff new projects quickly, flagging conflicts before they become fires
Source, negotiate rates with, and manage freelance talent as needed
Keep Teamwork (and other project tools) accurate and actually useful, not just a formality

Project & Timeline Management

Own timelines from kickoff to delivery across concurrent projects
Run status check-ins and keep stakeholders (internal and client-facing) informed without needing to be chased
Anticipate bottlenecks — budget, approvals, availability — and solve for them early, using tools like PageProof to keep review/approval cycles moving

Production

Video/Photo: book crews, manage shoot logistics, coordinate post-production timelines and deliverables
Print/Physical: manage vendor relationships, specs, proofing, and production schedules end to end
Digital: coordinate handoffs between creative and dev/motion teams, track builds through to launch

What You Bring

3–6+ years in a creative producer, project manager, or traffic manager role — agency or in-house, creative/marketing environment preferred
Real experience running production logistics in at least two of: video/photo, print, digital (we'll train up the third)
Comfort negotiating with vendors and freelancers — rates, timelines, contracts
A proactive style: you flag problems before they're emergencies, not after
Fluency with project management tools (Teamwork or similar); approval tools (PageProof or similar) a plus
Calm under pressure when five things are due at once — because they will be

Nice to Have

Experience scaling a production process for a growing team
Existing network of freelance talent and production vendors

Compensation

$68,000–$85,000, depending on experience.

Benefits & Perks

Health, dental, and vision insurance — we cover 80% of your premium
401(k) with company match
Hybrid schedule — in office Tuesday–Thursday, work from wherever the other two days
Paid company-wide break between Christmas and New Year's Day — no burning PTO to actually disconnect
On-site gym and sauna
Fully stocked kitchen and bathrooms — snacks and personal hygiene products always on hand, no last-minute drugstore runs
An active Fun Committee running regular team events — this isn't a once-a-year holiday party culture

Success Looks Like

Every project has a named owner and a staffed team within 48 hours of kickoff
Freelance/vendor needs are flagged with real lead time, not last-minute
The Creative Director is pulled into staffing/scheduling decisions only when it truly needs their input — not by default

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