Enterprise IT Business Partner

Delaware North Global Headquarters is hiring an Enterprise IT Business Partner to join our Information Technology team in a hybrid role at our Global Headquarters in Buffalo, New York. As an Enterprise IT Business Partner, you will be the primary enterprise-level partner to Corporate Function executives responsible for ensuring technology investment, prioritization, and strategic alignment. If you could be the critical bridge between corporate leadership and enterprise IT, apply today

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Shape strategic alignment of technology to operational priorities and long-term transformation goals, translating complex and evolving strategies into clear, prioritized, and governable IT demand to drive efficient execution across IT delivery teams
• Challenge and refine business requests to ensure scalability, architectural integrity, and alignment to enterprise standards
• Advise Corporate Function executives on technology strategy and digital transformation decisions by aligning investments to enterprise value, risk, and scalability
• Lead enterprise business planning and drive technology adoption initiatives, proactively managing organizational impacts and ensuring measurable, sustained adoption and value realization
• Innovate and advance operational capability by identifying opportunities through insight analysis, automation, data enablement, and digital transformation

• 10+ years’ experience in enterprise IT, business relationship management, technology strategy, or digital transformation roles
• 5+ years’ experience in senior enterprise-facing roles, with direct accountability for shaping demand, influencing executives, and governing technology investment portfolios
• Experience working in complex, matrixed environments with enterprise-scale systems, shared services, and complex governance structures
• Experience in IT portfolio management, prioritization frameworks, translating business strategy into IT demand, roadmaps, and governed portfolios, influencing executive team members, supporting enterprise platforms including Finance and Legal,
• Demonstrated success leading business transformation and technology adoption at scale