Back to search
Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.
Full-time: 2550 Main Street, Buffalo, NY
JOB DESCRIPTION:
Provides oversight to identified housing staff with supervision and support for individuals that are homeless or at risk of homelessness with serious mental health, substance and/or physical health issues; as well as individuals releasing from State Correctional Facilities. Will ensure the provision of high-quality services to individuals and adherence to program guidelines. Will be responsible for assisting Director with daily program operations and performs related tasks as required.
ESSENTIAL FUNCTIONS:
- Knowledge and demonstration of agency core values in day-to-day activities
- Provides effective supervision utilizing agency standards, protocols, policy, and procedures and evidenced based practices
- Meets documentation timeliness standards and supervisees meet same expectation.
- Demonstrates excellence in ability to use technology and appropriate use of support.
- Follows Agency policies and procedures.
- Completes yearly update trainings.
- Assists with staff training and onboarding.
- Participation in community meeting and knowledge in all computer reporting systems (Homeless Management Information System, Single Point of Access, CAIRS, internal outcome reporting systems.
- Support staff in Developing client individual service and recovery plans, objectives, and methods consistent with assessment of problem as appropriate.
- Coordinates services with other staff and other agencies.
- Implements established service planning and provides assigned professional interventions.
- Serves as resource person & consultant to other service providers in identifying clients and works cooperatively with other providers to assure linkage of clients with appropriate services as needed.
- Prepares reports, maintains files, participates in training, and provides statistical materials.
- Assist with preparing client monthly rents.
- Assures that advocacy, linking, expediting and related activities are carried out as needed.
- Must have strong leadership and oversight of quality of housing services and documentation for supervisees.
- Responsible for monitoring productivity performance.
- Responsible for housing performance on regulatory reviews.
- Performs other duties as assigned.
SKILLS:
- Exceptional judgment and decision-making skills
- Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and be knowledgeable.
- Demonstrate a thorough knowledge of effective supervisory and program management practices and principles.
- Excellent written and oral skills communicating
- Must Be Able to Multitask & Self-Motivated to Excel/Lead Team
- Must have Strong Leadership Skills
EDUCATION:
- Bachelor’s degree in health & Human Services - Experience Working with Mental Health, Substance Use and Physical Health Issues. Master’s Degree Preferred
- Minimum of five (5) years of experience, of which at least two (2) are in a supervisory position, experience in health, behavioral health, or human services and housing, which assures sufficient knowledge and experience applicable to this position
EXPERIENCE:
- Experience must match above requirements
Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement
COMPENSATION: $50,000 - $61,000/yr
Learn more about this Employer on their Career Site
