Sr. IT Business Analyst

At Nissha Medical Technologies, we believe our success is driven by our people. We foster an environment where curiosity is encouraged, teamwork is valued, and individuals are empowered to grow their skills and careers. If you’re motivated by meaningful work, collaboration, and the opportunity to help shape the future of healthcare, you’ll find a place to belong at NMT.

What You Will Do

The Senior IT Business Systems Analyst leads delivery across complex initiatives within Manufacturing and Supply Chain systems. This role owns solution design, drives execution, and ensures alignment between business needs and system capabilities. 

This role operates independently, balances project work, enhancements, and production support, and serves as a functional and technical subject matter expert. The role is accountable for delivering scalable, supportable solutions aligned with enterprise standards. 

This role operates in a high-demand environment supporting global ERP systems and requires strong ownership, prioritization, and the ability to manage multiple concurrent workstreams. It is a key contributor to building a high-performing Business Applications team and may evolve into solution lead or architecture-focused responsibilities.

This is a remote position; however, preference will be given to candidates located in the Buffalo-Niagara region.

• Solution Ownership & Delivery

  • Lead solution design and recommend scalable system approaches

  • Translate business needs into clear functional and technical specifications

  • Drive delivery across implementations, enhancements, and support work

  • Ensure alignment with enterprise architecture and global design

• Manufacturing & Supply Chain SME

  • Serve as SME across Manufacturing and Supply Chain processes:

    • Work Orders, Outside Processing (OSP), Procurement, Inventory, Planning

  • Troubleshoot complex transactional issues and identify root cause

  • Understand upstream/downstream impacts across integrated modules

• Incident & Problem Management

  • Own end-to-end resolution of production issues

  • Lead root cause analysis and implement long-term fixes

  • Coordinate across business, IT, and vendors to resolve issues quickly

  • Reduce recurring defects through structured problem management

• Enhancements & Continuous Improvement

  • Lead enhancement lifecycle from intake through deployment

  • Facilitate discovery session and identify process improvement opportunities

  • Drive prioritization aligned to business value and system impact

  • Challenge non-scalable or non-standard requests

• Implementations & Global Rollouts

  • Lead requirements, testing, and deployment support to site implementations

  • Support global ERP rollouts and system migrations

  • Drive standardization across sites while managing local requirements

  • Support go-live and hypercare stabilization

• Testing & Quality Assurance

  • Lead UAT strategy, script development, and execution

  • Coordinate defect tracking, triage, and resolution

  • Ensure high-quality, reusable test assets and documentation

• Stakeholder Management

  • Engage stakeholders to clarify requirements and manage expectations

  • Influence adoption of standard processes and best practices

  • Provide clear communication across technical and non-technical audiences

  • Push back when scope, priorities, and design are misaligned

• Team & Process Maturity

  • Mentor junior analysts and review deliverables for quality

  • Establish and reinforce documentation and delivery standards

  • Contribute to building a structures, high-performing team

What You Bring

Core Qualifications

• Bachelor’s degree in Business, IT, Computer Science, or related field

• 5+ years experience as a Business Systems Analyst supporting ERP systems

• Strong experience in Manufacturing and Supply Chain domains

• Experience working with cross functional and global teams

• Experience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenance

• Proven ability to manage multiple concurrent workstreams

Preferred Qualifications

• Hands-on experience with Oracle Fusion or similar ERP systems SCM:
  • Manufacturing, Procurement, Inventory, Planning
• Experience with:
  • System configurations and approval workflows
  • OTBI reporting, HDL, integrations (APIs, extracts)
• Experience with global ERP implementations or site rollouts
• Experience in hybrid Agile/Waterfall delivery models
• Experience supporting post-go-live hypercare

Professional Traits We Value

• Strong analytical, documentation, and communication skills

• Ability to work independently and drive outcomes

• Strong ownership and accountability 

• Ability to solve complex problems and drive resolution

• High attention to detail and quality of deliverables

• Ability to influence without authority

• Effective communication across all levels of the organization

• Strong understanding of end-to-end business processes

Success in this Role

• Resolves complex production issues with permanent fixes
• Delivers enhancements on time with minimal rework
• Improves process standardization across sites
• Produces clear, reusable documentation and test assets
• Acts as trusted SME for Manufacturing and Supply Chain systems
• Operates independently and drives work forward without direction

Compensation & Benefits

The expected salary range for this position is $100,000– $120,000 annually. Actual compensation will be determined based on experience, skills, qualifications, and geographic location.

Equal Opportunity Statement

Nissha Medical Technologies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on any protected status under applicable law.