Workforce Planner

Delaware North is hiring a Workforce Planner to join our team. As a Workforce Planner, you will be responsible for overseeing the weekly scheduling functions within UKG Dimensions and Virtual Roster, and maintaining daily scheduling edits and team member attendance records. If you are detail-oriented, have strong organizational skills, and are passionate about optimizing workforce efficiency, apply now to join our team!

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Create and configure weekly schedules in UKG Dimensions and Virtual Roster, ensuring standards-based and efficient staffing 
• Monitor scheduled hours versus forecast and manage labor costs by tracking vacation, sick time, and potential overtime 
• Partner with operations to maximize the utilization of UKG Dimensions and VR, adhering to best practices for scheduling, timecard approvals, and system updates 
• Review and update weekly volume forecasts for key KPIs, aligning with productivity standards, and set performance targets 
• Coordinate and provide training for system users, facilitate annual trainings, and maintain strong partnerships with operations to advise on scheduling decisions based on business patterns and labor rule

• Degree in accounting, human resources, or business preferred 
• Minimum of 1-2 years of experience in scheduling, scheduling operations,
• Experience using UKG Dimensions and Virtual Roster preferred
• Knowledge in Excel, WorkDay, and any other comparable timekeeping and scheduling systems   
• Understanding of P&Ls and budgets 
• Excellent organizational skills and relationship management skills.