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Bulverde, TX
Customer Service Representative

Customer Service Representative

Champion AC

Posted 13 days ago, valid for 23 days

Bulverde, TX, US

$18.5 - $25 per hour

Full Time

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Sonic Summary

Champion Home Services, located in Bulverde, Texas, is seeking a Customer Service Representative with a full-time salary ranging from $18.50 to $25.00 per hour.
The role involves handling inbound customer service calls, booking appointments, and addressing customer concerns effectively.
Candidates should have previous customer service or call center experience, along with strong attention to detail and a conscientious team player attitude.
A clear background check and drug screening are required, and experience with ServiceTitan is preferred.
This position offers various schedule options and is part of a company dedicated to improving community lives through quality HVAC, plumbing, and electrical services.

Overview (Text Only)

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time. Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This a full time paying $18.50-$25.00 per hour with various schedule options! What you will do: - Handle inbound customer service calls including, but not limited to: - Booking appointments - Understanding general priority booking knowledge - Providing tech ETA - Deescalating customer concerns - Understating field availability for effective booking - Handle text and chat engagements with the customers - Call on customer list to offer promotions - Creating and updating customer profiles What you bring: - Previous customer service or call center experience - Strong attention to details - Conscientious team player - Honesty, integrity, and a good attitude - Clear background check and drug screen - Industry and ServiceTitan experience preferred Location: Bulverde, Texas

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