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Member Specialist

AAA
Posted a month ago, valid for 16 days
Location

Burleson, TX 76097, US

Salary

$30,000 - $36,000 per year

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Contract type

Full Time

Retirement Plan
Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

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Sonic Summary

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  • The Member Specialist position at a well-known AAA brand offers an exciting entry-level opportunity with excellent earning potential and paid training.
  • Candidates should have prior experience in insurance, retail sales, banking, or a similar customer service environment, along with a high school diploma or GED.
  • The role involves providing exceptional service to AAA members regarding insurance policies and other services, and it requires availability during branch hours, Monday through Friday.
  • Compensation includes a competitive benefits package, with opportunities for skills-based pay increases and monthly bonuses, though specific salary details are not mentioned.
  • The ideal candidate should possess strong communication skills and the ability to exceed sales or service quality goals, with a focus on teamwork and adaptability.
Member Specialist

Well Known AAA Brand Products and Service

Excellent Earning Potential

Paid Training

If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment and interfacing with AAA members by providing insurance and membership services support.

In this role you will:

  • Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.

  • Be given opportunities to advance with skills-based pay increases, monthly bonuses, and career growth. 90% of our managers are promoted from within!

  • Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan

  • Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.Ā 

  • Perform routine and advanced duties in support of agents and other team members.

  • Develop insurance leads for office sales agents and life specialists.

  • Be expected to be available during our branch hours of operation: Monday through Friday 8:30am – 5:00pm. We are closed weekends and most holidays.

The ideal candidate will have:

  • Prior experience in insurance, retail sales, banking, or similar customer service/sales environment

  • Advanced customer service skills

  • Ability to work overtime

  • Ability to travel locally when necessary

  • Proficiency with Microsoft Office basics

  • Proven ability to exceed assigned sales or service quality goals

  • Excellent communication, interpersonal and organizational skills

  • Adaptability to change and ability to meet deadlines

Requirements:

  • A high school diploma or GED

  • Successful completion of background check and drug screening

  • Ability to qualify for Property and Casualty License

Remarkable benefits:

•   Ā Health coverage for medical, dental, vision

•   Ā 401(K) saving plans with company match AND PensionĀ Ā Ā Ā 

•   Ā Tuition assistance

•   Ā Floating holidays and PTO for community volunteer programs

•   Ā Paid parental leave

•   Ā Wellness programs

•   Ā Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.ā€

AAA is an Equal Opportunity Employer




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