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Customer Service Representative - State Farm Agent Team Member

Adam Worrell - State Farm Agent
Posted 5 months ago, valid for 15 days
Location

Burlington, Boone 41005, KY

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Adam Worrell - State Farm Agent.
  • Candidates should have previous customer service experience and strong communication skills.
  • The role offers a competitive salary and benefits including 401(k), health insurance, and paid time off.
  • Responsibilities include answering customer inquiries, assisting with policy changes, and processing claims.
  • The position anticipates internal growth opportunities for driven and sales-minded candidates.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Adam Worrell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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