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Under general supervision of the Dental Practice Manager this individual is responsible for the organization, management, and scheduling of dental patient services. The Dental Triage Scheduling Assistant shall be responsible for the overall activities of the dental schedule. They will be responsible for insuring the compliance of all CHCB policies and clinical protocol. They must carry out assigned departmental tasks related to dental patient care appointments.
Education and Experience:
- High School diploma or GED
- Knowledge of dental office procedures preferred but not required
Knowledge, Skills, and Abilities:
- Effective oral and written communication skills are required
- Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols
- Ability to triage patients to assess their dental needs
- Ability to obtain a comprehensive knowledge of dental clinical protocols and daily operations of scheduling, treatment plans, recare, and emergent care appointments.
- Cognizant of the expectations and concerns of the Health Center's dental patient's and be able to respond in an empathetic manner
- Knowledge of dental software is helpful but not required
CHCB employees enjoy comprehensive benefits including:
- Monthly stipend for those with alternate health insurance
- Flexible Spending Account and Dependent Care Account
- Excellent Dental and Vision coverage
- Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance
- 401K via Vanguard, as well as fiduciary services via Morgan Stanley (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
- Continuing Education funds for licensed applicable roles; pooled departmental funds as allowed for other roles
- Generous Accrued CTO in addition to 8 paid annual Holidays (6 fixed, 2 floating)
- Employee Assistance Program available to all household members
- Local discounts and perks at fitness, restaurants, and local businesses!
Learn more about this Employer on their Career Site
