Quality Specialist

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. 
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Job purpose

You will maintain the local Quality and Food Safety programs aligned with global policies, regulatory and customer requirements. You will participate in local Vendor and Customer Quality Programs aligned with global policies. You will manage Customer Complaints and improve/compliance of Customer requirements. You will be a member of the Site Local Quality team, with no direct reports. Your main stakeholders will be: Operations, Global/Regional Quality, Purchasing, Supply Chain, Production, and Regulatory.

Salary Range Based on Experience: $75,000 - $85,000.

Main responsibilities

Manage local Quality and Food Safety programs aligned with global policy

Help maintain the local quality/food safety documentation

Maintain the local quality, food safety and food defense programs along with the compliance responsibilities for programs such as halal, kosher, USDA, and organic.

Perform Internal audits and monthly food safety inspections

Lead the execution of internal and customer-focused quality and food safety system requirements

Provide mentoring on quality and food safety to all staff

Manage food safety non-conformances, including participation and review of the root causes, trend analysis and action follow-up

Implement Quality and Food Safety Programs aligned with global policies

Help implement globally agreed quality and food safety system requirements from customers

Help implement globally new or updated global/regional quality and food safety system policies

Manage/support customer audits and resulting improvement plans

Manage/support regulatory audits and resulting improvement plans

Manage/support certification/program audits and resulting improvement plans

Perform and report on vendor audits

Participate in projects for quality and food safety improvements at the site

Guide quality notifications compliance (ie: closing, cost data, adherence to Givaudan policies).

Manage Customer Complaints and improve/compliance of Customer requirements

Implement globally /regionally agreed quality requirements from customers

Manage Customer Complaints, provide response and escalate

Drive/Coordinate initiatives to improve customer complaints performance

Main KPIs

Quality and Food Safety Systems Compliance (Certifications/FSSV score)

Customer Complaint rate

Internal non-conformance rate

Education / Background / Technical skills

Bachelor's degree in Chemistry, Microbiology, Food Service or related field with 1+ years of experience in Quality Assurance/ Management/Control.

We prefer computer knowledge with such systems as SAP, Databases, and Microsoft Office products. We prefer Excel knowledge, including data analysis, formula creation, pivot tables and charts.

Benefits

#LI-onsite

Givaudan takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications/certifications and education, and internal equity.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual’s voice is valued and has the power to shape our world. Join us in making a difference together.