Position Overview

We are expanding our remote team and seeking organized, enthusiastic individuals who enjoy researching destinations, coordinating details, and helping others create enjoyable vacation experiences.

As a Travel Planning Specialist, you will work with clients to understand what they want from their trip, explore available vacation options, and help organize the services that fit their preferences. This role combines customer service, research, planning, and reservation support in a flexible remote environment.

Previous travel-industry experience is not required. Training and ongoing educational resources are provided to help you develop the skills needed for the position.

What You'll Do

Discuss travel goals, preferred destinations, dates, interests, and budget considerations with clients
Research hotels, resorts, cruises, vacation packages, transportation, tours, excursions, and activities
Compare available choices and identify options that align with individual client requests
Help clients organize accommodations, transportation, experiences, and other vacation components
Coordinate selected arrangements through approved supplier and reservation platforms
Prepare booking confirmations, itinerary information, schedules, and applicable travel documentation
Track important reservation deadlines and follow up on information still needed
Keep clients updated throughout the planning process and respond to routine questions
Assist with modifications, cancellations, scheduling adjustments, and special requests
Review traveler information and reservation details to help ensure accuracy
Maintain organized client notes, booking records, and communication history
Continue building destination and product knowledge through supplier education and training

What This Opportunity Offers

100% remote opportunity within approved regions
Flexible part-time and full-time scheduling
Beginner-friendly onboarding and training
No previous professional travel experience required
Ongoing team support and guidance
Access to supplier and destination education
Opportunities to develop planning, research, and customer-service skills
Professional development and growth opportunities
Performance-based incentives and recognition opportunities
Qualifying travel discounts and industry-related benefits
Supportive virtual team environment

Qualifications

Strong customer-service and active-listening skills
Excellent organization and attention to detail
Ability to manage several client requests and planning deadlines
Comfortable researching destinations and comparing options online
Willingness to learn reservation systems and digital platforms
Resourceful and adaptable when availability or plans change
Dependable follow-up and effective time management
Self-motivated and comfortable working independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region

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