Position Summary:
The Commercial Inside Sales Representative is a consultative inside sales position within the Armstrong Business Division. The individual will be responsible for selling commercial level telecommunication products and services (voice, internet and video) and additional services through effective inbound and outbound calling to new prospective businesses and current Armstrong Business Division customers. In addition, the position will support, retain and increase revenues from existing Armstrong Business Division customers.

What’s In It For You:

Competitive hourly base plus variable pay structure
Award-winning, positive work environment
Opportunity for advancement
Employee recognition programs
Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
Generous paid time off & holidays

What You’ll Be Doing:

Conduct consultative selling of Armstrong Business Division services to small and mid-sized business customers
Upgrading, contract renewal and customer retention of current Armstrong Business Division customers
Understand and assess the customer needs and recommend an Armstrong Business Division solution that will satisfy those needs
Responsible for achieving monthly sales and revenue quota
Work with the outside sales team to ensure customer opportunities are properly routed and handled
Work in conjunction with support team to ensure that the customer installation experience is a problem free process
Build and maintain long-term relationships with current Armstrong Business Division customers and prospective accounts through ongoing contact and communication
Track competitive activity and market conditions and provide timely feedback and suggestions to management regarding the competitive marketplace
Maintain knowledge and understanding of current, new and pending applicable telecommunications technologies and trends
Maintains all sales databases necessary to report client information and sales activity
Understand and communicate clearly Armstrong’s Business Division value added proposition
Accurately complete and provide all required paperwork to ensure proper customer installation
Attend all meetings and training session
Seek and act upon customers’ feedback regarding total satisfaction
Adhere to all company standards and business professionalism
Perform other duties as assigned

What You’ll Need:

High school diploma or GED required, an associate or bachelor’s degree in business or marketing is preferred
Previous (two years of more) business-to-business, selling telecommunication or technical related products and/or services is preferred
Effective communication skills, written and verbal
Must have sales and negotiating skills
Ability to deal with change in a fast-paced environment
Effective time management and organizational skills
Working knowledge of computers, computer networking and the Internet is preferred
Requires the ability to multitask as well as work efficiently and effectively within required deadlines
Ability to learn quickly and apply the knowledge, along have a strong ability to work in a team environment is required
Must have effective relationship management and negotiation skills
Strong problem-solving skills
Ability to learn quickly and apply the knowledge, along have a strong ability to work in a team environment is required.
Proficient in MS Word, Excel and other MS office software
A strong work ethic and a winning attitude

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site

Inside Sales Representative - Commercial