About This Role

Our company is currently expanding its remote client support team and is looking for organized, customer-focused individuals to assist with travel coordination and service support. As a Travel Customer Experience Consultant, you will help clients navigate the travel planning process by assisting with reservations, itinerary organization, and general customer assistance.

This opportunity is a strong fit for individuals who enjoy communication-based work, problem-solving, and helping create positive client experiences in a flexible remote setting. No previous travel industry experience is necessary, as training and ongoing guidance are provided.

Key Responsibilities

Assist clients with coordinating vacations, cruises, accommodations, and travel packages
Research travel availability, pricing, destinations, and booking options using approved company platforms
Review itinerary details and reservation information to help maintain accuracy
Provide professional support and travel recommendations tailored to client preferences and budgets
Respond to client questions and service requests through email, phone, and online communication channels
Assist with booking modifications, travel updates, and itinerary changes
Maintain organized booking records, customer profiles, and travel documentation
Participate in virtual onboarding sessions, team meetings, and continued training opportunities

What We Provide

Remote work opportunity
Flexible scheduling options
Training and onboarding support
Access to travel incentives, discounts, and supplier perks
Supportive and collaborative team culture
Professional growth and advancement opportunities

Qualifications

Strong communication and customer service abilities
Ability to multitask and stay organized in a remote work environment
Comfortable using online systems, computers, and communication tools
Reliable internet connection required
Detail-oriented and self-motivated
Must be at least 18 years old
Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain

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