Quality Systems Coordinator

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

The Quality Systems Coordinator is responsible for supporting quality, environmental, health, safety, and operational activities. This role assists with compliance with company, customer, and regulatory requirements. In resolving quality-related issues, this position oversees and coordinates assigned quality processes, drives continuous improvement initiatives, analyzes performance metrics, and works with cross-functional teams. The role guides team members while elevating the company’s culture of quality, safety, and operational excellence.

KEY RESPONSIBILITIES

• Support and maintain the Quality, Environmental, Health, and Safety (QEHS) Management System in compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.

• Coordinate the overall HW & SW validation, system validation, and system Qualification tests of the various products developed and databases associated with the manufacturing application Lancuer.

• Participate in internal, external, and compliance audits, ensuring effective document control and record management as required.  

• Support operations with workplace safety programs through operational lead risk assessments and hazard identification.

• Support problem-solving activities through analyzing quality and operational data to identify trends and drive continuous improvement initiatives.

• Lead and support root cause investigations utilizing CAPA, 5 Why, Fishbone, and 8D methodologies.

• Monitor and report key performance indicators (KPIs), including First Pass Yield (FPY), scrap, rework, defects, productivity, and safety metrics.

• Familiar with SQL database construction, application, and maintenance.

Qualifications

REQUIRED EDUCATION/QUALIFICATIONS/EXPERIENCE

• Associate Degree in Computer Science, Quality Assurance, or related field.

• 2 -5 years of experience in an ISO environment

• Microsoft Suite Experience

• Strong Strategic and Communication Skills, and process-oriented

• Aptitude to work with technical partners and stakeholders.

• Competent with SQL database construction, application, and maintenance.

• Must be a self-starter and be able to work autonomously.

• Must be result-driven.

• This position is an on-site position.

PREFERRED SKILLS

• Database maintenance, testing, and deployment experience

• PC desktop and network knowledge

• Experience with Microsoft Copilot and other business intelligence tools preferred.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. 

​​Help shape the future of customer communications. Apply now.​ 

#LI-NB1

Additional Information

This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.