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1. Education:
High school diploma required for MA; certification or registration from an accredited institution preferred (RMA).
Minimum of 1-2 years’ experience in a clinical setting is preferred.
Familiarity with front desk, registration, insurance verification, cashier duties, electronic health records (EHR), patient intake, lab work, EKG, and X-rays.
2. Training and Experience:
Excellent customer service and conflict resolution skills.
Strong attention to detail, with the ability to handle multiple tasks and maintain patient flow.
Proficient patient intake, scheduling, and medical record management.
Ability to work collaboratively within a multidisciplinary team and adjust to changing healthcare environments.
3. Job Knowledge:
Understands the role of working as part of a medical care team. Is aware of limitations as well as responsibilities. Skilled at effectively communicating with patients or their delegates.
4. Safety Sensitive: YES
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.
DESCRIPTION:
The Clinic Admin Medical Assistant plays a critical role in providing patient care, performing administrative tasks, and supporting clinical staff to ensure smooth clinic operations. This hybrid position requires a strong blend of clinical expertise and front office administrative proficiency to support the clinic’s mission of delivering high-quality healthcare while maintaining patient confidentiality and satisfaction.
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