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Customer Service Representative

Carelinc Medical Equipment
Posted 11 days ago, valid for 21 days
Location

Cadillac, MI, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative position requires 1-2 years of experience in a related field and offers a competitive salary with full benefits.
  • Candidates must demonstrate strong interpersonal and communication skills, as well as a knack for problem-solving and empathy.
  • The role involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs while maintaining a positive attitude.
  • Applicants should be prepared to pass a background check and exhibit a commitment to confidentiality and a caring approach to customer service.
  • CareLinc promotes a supportive and inclusive workplace culture, emphasizing community, accountability, relationships, and empathy.

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.


What You’ll Do (Besides Being a Legend!)

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude. 


What You Bring to the Team!

Excellent interpersonal and communication skills

 Able to pass background check as it pertains to the position.

A knack for problem-solving and making things easy to understand.

A kind and helpful attitude (because we work with CARE!).

A commitment to confidentiality, because trust is everything.


How We CARE at CareLinc!

At CareLinc, we follow our CARE Standards, which means:

Community – We work together, help each other, and make every interaction positive.

Accountability – We grow, learn from feedback, and focus on solutions, not problems.

Relationships – We listen, assume positive intent, and build strong relationships.

Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.


Why You’ll Love It Here!

✅ A team that values what you do.

✅ A supportive, fun, and friendly culture.

✅ Opportunities to grow and learn.

✅ Early access to your paycheck via TapCheck

✅ Competitive pay, great benefits, and a company that CARES about YOU!


  • Ready to join the adventure? Apply today!



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