Job Overview
Our client in the healthcare industry is seeking a detail‑oriented Enrollment Specialist to ensure accurate member data and support daily operational workflows. If you excel in problem‑solving, data entry, and thrive in a fast‑paced environment, we encourage you to apply!
Job Responsibilities:
- Process and troubleshoot duplicate member records
- Proactively working assigned tasks – taking ownership; taking action, letting team and leadership know if a roadblock is
- encountered
- Understand how to run duplicate patient report to identify issues or potential issues
- Verify and research information in response to task inquiry. Follow through with error issues to resolution with frequent
- Communication for update and resolution status
- Proactively responding to team inquiries as assigned
- Runs reports and uses data to update IRIS system when needed
- Makes manual changes in IRIS to accommodate client needs
- Daily review of assigned tasks to ensure information updated accurately and timely
- Ability to solve problems, be proactive, follow defined processes, make decisions, and apply them to problem results
- Demonstrated ability to be a team member, work well within a team setting
Job Requirements:
- 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting
- Expereince in an environment using the computer as the primary instruments to perform job duties
- Solid computer skills, including working knowledge of MS Windows and solid mouse and keyboarding skills
- Experience with Microsoft Office (Word, Excel & Outlook) experience
- Demonstrated ability to write professional emails
- Available to work 40 hours per week Monday to Friday (8:00am to 7:00pm) with the ability to work occasional overtime including weekends, nights and holidays as business needs require.
- Fluent English Proficiency
Required availability:
- Monday to Friday 8:00 a.m. – 7:00 p.m, rotating schedules
- On site
- No Vacations until october 2026
Compensation :
- $13.50 per hour
TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.
Monday to Friday 8:00 a.m. – 7:00 p.m, rotating schedules
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