Audi Sales and Client Retention Specialist

Dealership:

DCH Audi Calabasas

Now Hiring- Audi Sales and Client Retention Specialist

• Pay: $48,200.00 - $158,700.00 annually.
• Schedule: 5-day work week with 2 rotating days off.
• Department Hours: Monday-Saturday: 9am-7:30pm and Sunday: 10am-6:30pm

Why Join Our Team?

• Represent the Audi luxury brand and its premium vehicle lineup
• Build relationships with an established customer base and new prospects
• Earn commission and performance bonuses with unlimited earning potential
• Develop repeat business through lease renewals, upgrades, and trade-in opportunities
• Join a dealership focused on delivering a high-quality customer experience

What You'll Do

• Connect with current and prospective customers by phone, email, text, and in person to identify vehicle needs and sales opportunities.
• Assist customers with new and pre-owned vehicle purchases, lease renewals, upgrades, and trade-ins.
• Follow up with leads and existing customers to produce appointments and repeat business.
• Maintain accurate customer notes, follow-up activity, and sales opportunities in the dealership CRM.
• Meet individual sales and customer retention goals while providing a premium Audi experience.

What You'll Bring

• We prefer someone with at least 1 year of prior automotive sales, BDC, customer retention, or customer service experience.
• Explain vehicle, lease, trade-in, and purchase options with customers.
• Experience following up with multiple customers and managing opportunities through each stage of the sales process.
• Document customer interactions and follow-up activity using CRM and computer systems.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The annual California pay range for this position is $48,200.00- $158,700.00. This is a performance-driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Individual Payable Gross, and bonuses based off Individual Units Sold, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.