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Vermont General Assembly - Head Tour Guide

State of Vermont
Posted 4 days ago, valid for a day
Location

Calais, VT, US

Salary

$18.67 per hour

Contract type

Full Time

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Sonic Summary

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  • The Vermont State House is hiring a Head Tour Guide to enhance visitor experiences and oversee the tour program.
  • This part-time position offers a starting wage of $18.67 per hour and requires at least 1 year of customer service experience in an educational, political, or professional setting.
  • Responsibilities include developing training materials, conducting engaging training sessions, and evaluating tour quality.
  • Candidates must have an associate degree or equivalent experience, excellent communication skills, and the ability to adapt to changing workflows.
  • Applications must be submitted via email with a resume and cover letter, and will be reviewed starting August 10, 2026.

How to Apply

Do Not Apply OnlineĀ 

Please submit both a resume and cover letter by email to: HRApplications@vtleg.gov. Cover letters should be a personalized, authentic reflection of your skills, motivation, and personality. Please put ā€œTour Guideā€ in the subject line of the email. Applications will be reviewed starting on August 10, 2026.

Overview

Join the team at the Vermont State House as the Head Tour Guide and play a key role in creating memorable visitor experiences. Reporting to the Visitor Services Coordinator, you will oversee the tour program, inspiring and supporting a dedicated team of volunteer tour guides. In this role, you will support the development and maintenance of training materials, support engaging training sessions, evaluate tour quality, and provide constructive feedback. If you are passionate about history, education, public engagement, and mentoring others, this is an exciting opportunity to make a meaningful impact while helping visitors connect with the stories and significance of the State House.

Description

The starting wage for this position is $18.67 per hour, with potential for an initial offer adjustment based on applicable qualifications and experience. This is an hourly, part-time position, without benefits. This position is expected to be 40 hours per week during our peak tour seasons (Spring and Fall) and have flexible working hours outside of the peak season, with a maximum of 1,020 hours per year. In-person work is required at the State House in Montpelier, VT. This position requires the successful completion of a pre-employment record check.

Minimum Requirements

RequiredEducation/Experience:

Required:

  • Associate degree or equivalent work experience
  • 1+ years’ experience using customer service skills in an educational, political, or professional work environment.

Preferred

  • Graphic design experience.Ā 

RequiredProficiencies:

  • Excellent interpersonal and customer service skills, including a willingness to interface with members of the public, State House staff, members of the Legislature and other elected officials and their staffs, the Secretary of State’s office and other State employees.
  • Excellent written and oral communication skills, including public speaking experience.
  • Proficient in administrative capabilities, including correspondence, scheduling, and training.
  • Detail oriented and organized, with proven research and administrative capabilities.
  • Ability to maintain a flexible schedule including working extended hours.
  • Ability to smoothly adapt to sudden changes in workflow and task assignments.
  • Proficient with MS Office Suite, Google applications, and data management.
  • Ability to remain non-partisan in a political environment.

Equal Opportunity Statement

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.



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