HOUSEKEEPER

About the Role:

The Housekeeper plays a vital role in maintaining the cleanliness, orderliness, and overall presentation of residential or rental properties within the real estate and leasing industry. This position ensures that all assigned areas meet high standards of hygiene and aesthetic appeal, contributing to tenant satisfaction and property value retention. The Housekeeper will be responsible for performing a variety of cleaning tasks efficiently and effectively, often within tight schedules and fast-paced environments. Attention to detail and the ability to follow both oral and written instructions are essential to ensure consistency and quality in service delivery. Ultimately, the Housekeeper supports the operational success of property management by creating a welcoming and well-maintained environment for residents and visitors alike.

Minimum Qualifications:

• Ability to speak, read, and write English to understand instructions and communicate effectively.
• Demonstrated manual dexterity and physical stamina to perform cleaning tasks, including reaching overhead and floor care.
• Basic mathematical skills to measure cleaning supplies and follow quantitative instructions.
• Experience working in a fast-paced environment requiring attention to detail and time management.
• Ability to follow both oral and written instructions accurately and consistently.

Preferred Qualifications:

• Previous housekeeping or janitorial experience in residential or rental property settings.
• Familiarity with cleaning chemicals, supplies, and safety procedures.
• Certification in cleaning or sanitation practices.
• Ability to operate floor care machinery such as buffers or scrubbers.
• Customer service experience to interact professionally with tenants and property staff.

Responsibilities:

• Perform thorough cleaning of floors, including sweeping, mopping, and polishing to maintain pristine conditions.
• Dust, wipe, and sanitize surfaces, fixtures, and furniture in accordance with established protocols.
• Follow detailed oral and written instructions to complete daily cleaning schedules and special requests.
• Handle cleaning equipment and supplies safely and efficiently, ensuring proper storage and maintenance.
• Reach overhead and other difficult-to-access areas to clean vents, light fixtures, and other surfaces.
• Maintain accurate records of cleaning activities and report any maintenance or repair needs to supervisors.
• Work collaboratively with property management and other staff to ensure timely completion of tasks in a fast-paced environment.

Skills:

The required skills such as speaking English and understanding written instructions enable the Housekeeper to comprehend daily assignments and safety guidelines effectively. Manual dexterity is essential for handling cleaning tools and performing detailed tasks like dusting and polishing. Working in a fast-paced environment demands strong organizational skills and the ability to prioritize tasks to meet deadlines. Floor care and reaching overhead require physical agility and knowledge of proper techniques to maintain surfaces without damage. Basic mathematical computations assist in measuring cleaning agents and tracking inventory, ensuring efficient resource use and compliance with cleaning standards.