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The AVP, Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of multi-unit leadership, coaching skills and product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.
Responsibilities:
Work with partner leadership and locations to promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales
Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks
Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary
Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory
Develop and assist strategic initiatives to maximize credit sales and applications
Provide internal and external clients with service support, ensuring their needs are met
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-8 years of relevant experience
Previous multi-unit sales experience required
Prior experience in a retail environment and or financial services preferred
Demonstrated problem solving skills
Ability to travel 75% of the time
Consistently demonstrates clear and concise written and verbal communication
Tech-savvy and data analytics exp preferred
Proven strategic thinking and problem-solving skills
Must live in the immediate Northern California area (San Jose /Immediate Bay Area/Sacramento Mento/Santa Rosa/Dublin preferred or within 30 miles of this area).
Education:
Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Preferred candidate location is within immediate San Jose Bay Area limits (within 30 miles). No relocation offered and cannot live outside California.
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Job Family Group:
Consumer Sales------------------------------------------------------
Job Family:
Field Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Telecommuter California United States------------------------------------------------------
Primary Location Full Time Salary Range:
$103,680.00 - $155,520.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Learn more about this Employer on their Career Site
