Programming Manager

Programming Manager

Position Title: Programming Manager

Department: Programming

Reports To: Operations Manager, with oversight by the Programming/Entertainment Director

FLSA Status: Exempt (Executive)

Employment Type: Full-Time, On-Site

Salary Range: $67,000 – $80,000 annually

Position Summary

The Programming Manager is the face of programming on property at Villa Roma Resort & Conference Center. Working under the approval and oversight of the Programming/Entertainment Director, the Manager is responsible for building and delivering the resort’s daily slate of activities and programming and for supervising the programming staff who carry it out. The role is hands-on: the Manager works side by side with the team to host an assortment of activities each day while managing the people, schedule, materials, and standards that keep the department running.

Essential Duties and Responsibilities

The Manager sets the lineup of activities and programming on property, providing a daily rotating schedule of seasonal programming including, but not limited to, crafts, intellectual games, gatherings, and historically popular activities such as Bingo and Horse Racing, designed for a wide range of ages and group sizes. The monthly activities schedule is completed during the first week of the preceding month and is subject to the approval of the Programming/Entertainment Director.

The Manager schedules programming staff to meet activity and recreation needs while maintaining the department’s scheduling budget, and plans and submits orders for the materials required to run activities.

The Manager supervises the programming staff. This includes approving timecards, time-off, and sick-time requests; tracking attendance; assisting in conducting performance reviews; and carrying out coaching, counseling, and disciplinary action in coordination with Human Resources. The Manager’s day-to-day direction of the team and input on hiring, advancement, and corrective action are a primary part of the role.

The Manager plans and implements new games and activities in response to seasonal changes and guest interest and requests, and assists daily with hosting and running all programming alongside staff.

The Manager maintains clear oversight of the full execution of all activities — setup, execution, and breakdown — to ensure that staff consistently meet property and department standards, and performs other duties as assigned in support of the resort’s programming objectives.

Qualifications

Required:

– Two or more years of experience in resort or hospitality programming, recreation, or activities, including experience in a supervisory or lead capacity.

– Demonstrated ability to plan, schedule, and execute activities for a broad range of ages and group sizes.

– Demonstrated people-management ability, including scheduling, coaching, and performance management.

– Availability to work a flexible schedule including evenings, nights, weekends, and holidays in line with the resort’s programming calendar.

– Proficiency with workforce systems such as ADP Workforce Now, and standard office software.

– Valid driver’s license.

Preferred:

– Associate’s or Bachelor’s degree in hospitality, recreation, or a related field.

– Experience working with live entertainment, performers, or contracted vendors.

– Current First Aid and CPR certification.

Physical Requirements

– Ability to stand and walk the property for extended periods, including outdoor terrain.

– Ability to lift and carry up to 25 pounds.

– Comfort working both indoors and outdoors across all seasons.

– Ability to attend and run activities that may extend late into the evening.

Work Environment

The position is based on-property at Villa Roma Resort & Conference Center in Callicoon, New York. The Manager is expected to be visibly present across the resort during programming hours and to maintain a professional appearance consistent with the resort’s grooming and uniform standards. The schedule is set against the published programming calendar and will include regular evening, weekend, and holiday hours.

Compensation and Classification

The salary range for this position is $67,000 to $80,000 annually, paid on a salary basis in accordance with the Fair Labor Standards Act and New York Labor Law. The position is classified as exempt under the executive exemption, on the basis that the Manager’s primary duty is the management of the programming department and the supervision of its staff. Final salary within the range will be determined based on experience and qualifications.