LIFEGUARD JOB DESCRIPTION

DEPARTMENT: Aquatics

REPORTS TO: Aquatics Manager/Pool Supervisor

FLSA: Hourly/Non-Exempt

POSITION SUMMARY

The Lifeguard at Villa Roma Resort & Conference Center is responsible for ensuring the safety of guests at all aquatic facilities by providing vigilant supervision, enforcing safety rules, and responding quickly to emergency situations. This position requires maintaining a friendly and professional demeanor while upholding the Resort's mission of providing superior service and creating lasting memories for our guests, in accordance with our Six Points of Service Excellence.

KEY RESPONSIBILITIES

Safety & Supervision

Maintain constant surveillance of pool and aquatic areas, acting immediately to prevent accidents
Enforce all aquatic facility policies, rules, and regulations in a professional manner
Identify hazardous conditions and respond promptly to prevent injuries
Perform appropriate water rescues and administer first aid/CPR when necessary
Complete accurate and detailed reports for all incidents or accidents
Participate in regular in-service training sessions to maintain skills
Conduct regular equipment checks and report any malfunctions or concerns

Facility Maintenance

Inspect pool areas, equipment, and water conditions for hazards or cleanliness issues
Maintain a clean and orderly pool deck and surrounding areas
Assist with water testing and chemical monitoring as assigned by supervisor
Properly store and maintain rescue equipment and first aid supplies
Support overall cleanliness of locker rooms and guest amenity areas

Guest Services

Provide exceptional customer service in alignment with Villa Roma's credo and service standards
Answer guest questions regarding pool facilities, hours, and resort activities
Assist guests with special needs as appropriate
Support special events and programs taking place in aquatic areas
Promote a positive and enjoyable environment for all guests

Administrative Responsibilities

Accurately document pool usage, incident reports, and maintenance concerns
Maintain current certifications and participate in ongoing training
Adhere to all Villa Roma policies and procedures
Attend staff meetings and training sessions as scheduled
Perform other duties as assigned by Aquatics Manager

QUALIFICATIONS

Required Experience and Education

Current certification in Lifeguarding/First Aid/CPR/AED from American Red Cross or equivalent organization
At least 16 years of age (as required by NY State law)
Previous lifeguarding experience preferred but not required for entry-level positions
High school diploma or equivalent preferred

Knowledge, Skills, and Abilities

Strong swimming skills and physical stamina
Excellent observation and decision-making skills
Ability to remain alert and attentive throughout assigned shifts
Knowledge of water safety principles and emergency procedures
Strong communication and customer service skills
Ability to work effectively as part of a team
Capacity to remain calm and effective during emergency situations

Physical Requirements

Ability to sit or stand for extended periods while maintaining alertness
Strength to perform water rescues and assist guests in distress
Ability to lift and carry at least 50 pounds
Vision correctable to 20/20 to observe entire swimming areas
Ability to work in various weather conditions and temperatures

WORKING CONDITIONS

Primary work environment includes indoor and outdoor pool areas
Exposure to pool chemicals and various weather conditions
Regular work schedule including weekends, holidays, and evenings
Seasonal fluctuations in scheduling based on resort occupancy
May require rotation between different aquatic facilities

COMPENSATION

Pay Range: $17.00-$20.00 per hour based on experience and certifications
Seasonal full-time and part-time positions available

Fay Hospitality Catskills, LLC dba Villa Roma Resort & Conference Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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