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Luxury Travel Consultant – Customer Experience (Remote)

ETS
Posted 5 months ago, valid for 18 days
Location

Cambridge, MA 02139, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Effortless Travel Solution is hiring a Travel Experience Specialist (Luxury & Leisure) to provide exceptional travel planning and management support to clients.
  • This fully remote position requires strong communication and interpersonal skills, along with customer service experience in travel or hospitality.
  • Candidates should have a high level of organization and attention to detail, and be comfortable using digital tools and booking platforms.
  • The role offers a flexible work schedule and a salary range of $50,000 to $70,000 per year, depending on experience.
  • Applicants should have at least 2 years of relevant experience in the travel industry.

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate essential travel details, documentation requirements, and agency guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed


What We’re Looking For

  • Strong communication and interpersonal skills
  • Customer service experience in travel, hospitality, or a related field preferred
  • Ability to work independently in a remote environment
  • High level of organization and attention to detail
  • Comfortable using digital tools, booking platforms, and communication software
  • Passion for travel and creating positive client experiences

Why Join Us

  • Fully remote position (work from anywhere within approved locations)
  • Flexible work schedule options
  • Career development and advancement opportunities
  • Travel-related perks and industry discounts
  • Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.






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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.