Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for monitoring multiple medium to large-scale project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Analyzes data, prepares reports, and provides regular updates to the project team. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members.

Does this position require Patient Care? No

Essential Functions
-Takes the lead in maintaining and monitoring multiple project plans, schedules, work hours, budgets, and expenditures.

-Organizes, attends, and participates in stakeholder meetings.

-Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.

-Assesses and escalates project risks and issues, providing solutions.

-Conducts research, maintains and analyzes data in systems, and develops reports to support projects.

-Liaise with the project team and key stakeholders to help define project requirements, scope, and objectives that align with organizational goals.

-Assigns and monitors resources effectively to boost project efficiency and maximize deliverables

Qualifications

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience
Project management or project support experience 1-2 years required

Knowledge, Skills and Abilities
- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
- Basic financial/accounting skills.
- Strong oral and written communication skills.

Additional Job Details (if applicable)

Reporting to the Facilities Operations Managers (FOMs), the Research Facilities
Operations Coordinator plays a critical, high-impact role supporting both Facilities and Laboratory Operations at the Ragon Institute. This position serves as a central hub of information and coordination, ensuring continuity of operations in a complex, fast-paced research environment.

This role combines administrative excellence, operational coordination, and data-driven analysis. The coordinator is responsible for managing key systems and databases, translating operational data into actionable insights, enabling efficient operations, strengthening visibility into key systems, and supporting strategic decision-making for both the Facilities and Laboratory Operations teams. They are a “go-to”-person, acting as a central hub of information for these teams.

Working closely with the Director of Laboratory Operations, the Coordinator supports equipment lifecycle management, space planning initiatives, and operational analytics, helping optimize resource allocation and long-term planning. This position requires a highly organized, analytical, and proactive individual who can manage competing priorities while maintaining a strong service-oriented mindset supporting the Institute’s mission to advance cutting-edge research.

Remote Type

Onsite

Work Location

600 Main Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Learn more about this Employer on their Career Site

Ragon Facilities Operations Coordinator

Mass General Brigham Competency Framework