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About This Role:
As the Head of Commercial Field Excellence, you will lead multiple teams dedicated to the strategic alignment, planning, training, and effectiveness of Commercial Excellence across Biogen's North America Portfolio. Your role will be crucial in overseeing enterprise CRM, field systems, and data enablement, supporting Medical field teams. You will drive the enablement and effectiveness of over 800 field employees across diverse therapeutic areas, such as Neurology, Specialty, Rare Disease, and newly emerging areas like Lupus and Kidney. Acting as a key partner to Therapeutic Area Heads and Field Heads, you will enhance field effectiveness and ensure alignment with Biogen’s commercial priorities. This role integrates operational rigor and sales strategy, contributing directly to revenue growth and maintaining Biogen's competitive edge in the industry. You will report to the Head of Business Intelligence & Operations (BIO) and collaborate with senior leaders across Biogen’s North American portfolio.
What You’ll Do:
- Drive field team effectiveness by setting strategic direction and operational frameworks.
- Lead Commercial Learning & Development, ensuring alignment with therapeutic area and brand strategies.
- Integrate sales strategy by partnering with senior Commercial leaders for optimal call planning and resource deployment.
- Oversee commercial field operations excellence, including HCP call plan design, field technology platforms, and incentive compensation.
- Partner with BI&O Decision Sciences to analyze commercial field execution data.
- Lead strategic planning for field enablement platforms, ensuring scalability and innovation.
- Manage IC budgets and provide leadership decision support on plan adjustments.
- Represent US BIO perspective in leadership forums and serve as a primary point of contact.
- Drive cross-functional transformation initiatives and elevate field execution through planning frameworks and technology roadmaps.
- Coach and develop talent within Field Ops and Commercial Learning organizations.
Who You Are:
You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross-functionally make you a key influencer within the organization. You thrive in dynamic environments and are committed to fostering a culture of growth, accountability, and performance. Your dedication to innovation and excellence enables you to lead transformative initiatives that impact Biogen’s field force and contribute to overall business success.
Required Skills:
- Bachelor’s degree required; advanced degree (MBA, MS, or relevant scientific/business discipline) highly preferred.
- Minimum 10 years of progressive experience in bio/pharmaceutical commercial operations, sales excellence, or analytics, with at least 5 years in a leadership role.
- Deep understanding of pharmaceutical/biotech commercial strategy drivers and compliance requirements.
- Proven expertise in CRM/SFA platforms, particularly Veeva, and sales reporting and analytics.
- Demonstrated leadership in sales incentive compensation design and governance.
- Strong record of integrating sales strategy and delivering field force growth.
- Ability to lead change management and organizational transformation in a matrixed environment.
- Strong interpersonal and influencing skills, with the ability to operate effectively at senior leadership levels.
Preferred Skills:
- Experience in Medical Affairs planning and tactical execution of medical field personnel.
- Demonstrated ability to lead Commercial Learning & Development functions.
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Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.Â
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursementÂ
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal SignificanceÂ
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefitÂ
- 401(k) program participation with company matched contributions
- Employee stock purchase planÂ
- Tuition reimbursement of up to $10,000 per calendar yearÂ
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
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