Manager Access Business Services

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

The Manager Access Business Services member of the Revenue Cycle leadership team, responsible for daily operations of Access Business Services areas that include pre-registration, insurance verification, financial clearance/counseling, and major parts of the scheduling process is for both hospital based and ambulatory visit types. These operational business services are defined as centralized processes within the Access Cycle as opposed to those services provided at point of care.

Responsibilities extend to improving Point of Service Collections and Denial Management for both CUP and CUH.

• Essential requirements of this position are to:
• a) support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration;
• b) implement and manage process improvement design for a superior patient experience; and
•  c) maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.  
• Other important tasks include development of management and quality assurance controls that safeguard data integrity, staff productivity and process efficiency.

Experience Required

5 years progressive experience with hospital and/or physician revenue cycle/access cycle/registration management

Strong skills in written and interpersonal communications with a proven background in process improvement and management

Education Requirements

Bachelor’s Degree preferred; equivalent work experience will be considered

Special Requirements

Strong analytical, organizational and interpersonal skills.  Ability to lead change effectively, and plan strategically for future growth.

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