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Visitor Control Assistant

Element U.S. Space & Defense
Posted 2 days ago, valid for 16 days
Location

Camden, AR 71701, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement
Flexible Spending Account

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Sonic Summary

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  • Element U.S. Space & Defense is seeking a Visitor Control Assistant to support facility security operations by escorting visitors and contractors within restricted areas.
  • The position requires an active U.S. security clearance and the ability to follow established procedures under close supervision.
  • Candidates should have basic communication skills, a valid driver's license, and the ability to remain attentive during assigned shifts, with prior experience in customer service preferred.
  • The role offers a competitive salary, with compensation determined by qualifications and market benchmarks, and includes various benefits such as medical insurance, paid time off, and a 401k plan.
  • Applicants are expected to have a minimum of 0-1 year of relevant experience, with opportunities for professional development and a collaborative work environment.

About Company:

Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.


From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries. 

 

What We Offer:


Growth & Development:

  • Opportunities for professional development and career advancement.
  • A collaborative and innovative work environment.
  • The chance to work on groundbreaking projects that shape the future of space and defense.

Benefits:
Employees are eligible to participate in the benefits offered throughout their availability, including the following: 

  • Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Flexible Spending Accounts
  • Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
  • Paid Time Off (PTO), accrued biweekly
  • 401k with employer match 
  • Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
  • Tuition reimbursement and other employee programs
  • Flexible schedules offered at some of our labs 
  • Monthly Lab Bonus plans (Based on position)

Salary:
At EUSSD, compensation is determined through a comprehensive approach that considers candidate qualifications, role responsibilities, market benchmarks, and organizational needs. Pay may vary by location with potential eligibility for bonuses or commission depending on the role.

Summary:

The Visitor Control Assistant supports facility security operations by assisting with the escort of visitors, contractors, and authorized personnel within controlled or restricted areas. This role performs routine escort and access‑support tasks under established procedures and close supervision. The position requires reliability, situational awareness, professionalism, and the ability to follow instructions in a security‑sensitive environment.

Primary Responsibilities:

Below are the highest priority responsibilities performed in this position.

The statements below are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

  • Escort visitors, contractors, and other authorized individuals within designated secured or restricted areas following established procedures.
  • Maintain visual supervision of escorted individuals at all times and ensure compliance with site rules.
  • Assist with transporting visitors between entrances, staging areas, and approved work locations, as assigned.
  • Verify visitor badges and ensure proper identification is visibly displayed while in controlled areas.
  • Observe and report any unusual activity, safety concerns, or potential security issues to supervisors or security personnel.
  • Follow posted safety and security rules while escorting individuals in operational or outdoor environments.
  • Log escort activities or complete basic documentation as directed.
  • Provide courteous, professional interaction with visitors and staff.
  • Support front desk operations, including visitor assistance and administrative tasks.
  • Provide support to classified site(s) in accordance with security procedures.
  • Assist with basic delivery activities, including receipt and distribution of materials.
  • Perform general support duties to ensure smooth day-to-day operations. 

Minimum Qualifications:

  • Active U.S. security clearance or the ability to obtain and maintain one.
  • Ability to obtain and maintain site‑specific access approvals and badging.
  • Valid driver’s license: driving is required for the role.
  • Basic communication skills and ability to follow verbal and written instructions.
  • Ability to remain attentive and alert during assigned shifts.
  • Ability to work indoors, outdoors, or in variable environmental conditions.
  • Dependable, punctual, and willing to work assigned schedules, including shifts or weekends if needed.
  • This is an on-site in a lab. 

Preferred Qualifications:

  • Prior experience in customer service, facilities support, warehouse, manufacturing, or entry‑level security roles.
  • Familiarity with safety rules or working in controlled environments (manufacturing, industrial, or defense sites).
  • Military service or participation in ROTC or similar programs. 

Knowledge and Skills:

  • Basic understanding of workplace safety and security expectations.
  • Ability to follow procedures consistently and ask questions when unsure.
  • Professional demeanor and respectful customer service skills.
  • Situational awareness and willingness to report concerns promptly.
  • Basic written skills for simple logs or activity reports.
  • Ability to work effectively as part of a team under supervision. 

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

EEO Policy Statement: 

It is the policy of Element US Space & Defense to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. 

Equal Opportunity Employer M/F/D/V 

 recruitingteam@elementdefense.com





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