General Manager

General Manager – Flooring & Installation Services

Locations: Plymouth, NH  & Bethlehem, NH

Job Type: Full time

Salary: $60,000-$100,000 based on experience and ability to reduce owner’s day to day responsibilities.

The FloorWorks Group is a leading provider of premium flooring solutions, specializing in hardwood, carpet, tile, and vinyl installation for both residential and commercial clients. In addition to flooring, we also have a cabinetry division to provide vanities, kitchen cabinetry as well as countertops. We provide window treatments for a wide range of clients from our residential customers all the way to our local schools. We pride ourselves on superior craftsmanship and exceptional customer experience.  We take the time to educate our customers on product selections based on the needs of their home.   We work closely with our distributors to make sure we have quality products at the best possible price for our customers.

Job Summary: We are seeking an energetic, results-driven General Manager (GM) to oversee daily operations, drive sales growth, and lead our sales and installation teams. The ideal candidate has a strong background in the flooring or construction industry, excellent financial acumen, and a passion for leading teams to meet revenue targets.  Strong organizational and time management skills will be needed.

Key Responsibilities

• Operational Leadership: Manage all facets of the flooring company's operations, ensuring efficient, high-quality installations and customer satisfaction.
• Sales & Growth: Drive sales growth by managing the sales team, developing strategies to reach and retain new builders/contractors/installers, and fostering a cohesive team.
• Financial Management: Knowledgeable in and oversee all aspects of P&L, including budgeting, purchasing and achieving gross margin targets.
• Lead Generation/Marketing: Collaborate on marketing strategies to generate leads, find new local contractors and builders, and grow installer base to meet revenue targets.
• Team Leadership: Hire, train, and mentor staff, including sales consultants, project managers, and installation crews to ensure a cohesive team that can provide a quality customer experience.
• Customer Experience: Resolve customer issues promptly and professionally to maintain a high level of customer experience.

Qualifications

• Experience: 5+ years of operational and/or leadership experience in flooring, home improvement, or construction industries.
• Sales Leadership: Minimum 3 years of sales leadership experience.
• Industry Knowledge: Proven ability to read and interpret blueprints/drawings and knowledge of flooring materials.
• Technical Skills: Proficiency in Microsoft Office Suite and ability to learn industry software (e.g., QFloors, Measure Square).

Benefits & Perks

• Competitive salary + Bonus program
• Health Insurance
• Retirement Plan
• Paid time off (PTO)
• Opportunities for professional growth  

How to Apply Please submit your resume and a brief cover letter to introduce yourself and outline your experience in the flooring industry.

The Company has multiple locations and this Job is for General Manager of the Plymouth, NH and Bethlehem, NH locations. The GM's primary location is up to the GM.