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Account Representative - State Farm Agent Team Member

Maria Bailey - State Farm Agent
Posted 17 days ago, valid for 21 days
Location

Canton, GA, US

Salary

$60,000 - $80,000 per year

Contract type

Full Time

Paid Time Off
Wellness Program

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Sonic Summary

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  • The position of Account Representative at Maria Bailey - State Farm Agent requires a minimum of 1 year of experience in sales or managing customer relationships.
  • The role involves developing leads, scheduling appointments, and providing excellent customer service to enhance customer relations.
  • The agency offers a competitive salary along with benefits such as license reimbursement, training and development opportunities, and paid time off.
  • Candidates should possess strong communication skills and a customer-first mindset, with bilingual Spanish being preferred.
  • This supportive agency culture focuses on personal and professional growth, making it an ideal environment for motivated individuals.
Benefits:
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of five. I've been in the insurance industry for more than 30 years, beginning my career at just 16 years old. Before becoming an agent, I worked as an auto claims adjuster, where I learned the value of helping customers prepare before they ever experience a loss. 

I graduated from Kennesaw State University and enjoy spending time with my teenage son and our two dogs hiking, running, participating in 10Ks and marathons, and living a healthy lifestyle. Giving back is important to our agency. Each year, we proudly partner with Toys for Tots as a local drop-off location and enjoy supporting our community whenever we can.

Our agency offers a wellness program that includes a Crunch Fitness membership for you and a guest, licensing reimbursement, ongoing training, and opportunities for career advancement. We believe in investing in our team and supporting both personal and professional growth.

Our culture is collaborative, supportive, and focused on helping one another succeed. I'm looking for someone with a great attitude, a strong work ethic, and a dependable, team-first mindset. If you're motivated to learn, enjoy helping people, and want to grow with a supportive agency, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Maria Bailey - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Bilingual Spanish preferred.



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