Job Requisition ID: 58265
Opening Date: 08/18/2026
Closing Date: 09/01/2026
Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015

Working Title: TEAM CLERICAL - CANTON

Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary $4,144/mo; Full Range $4,144/mo - $5,429/mo
Job Type: Salaried
Category: Full Time
County: Fulton
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

Serves as Team Clerical; performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
Answers incoming phone calls and greets visitors.
Establishes and maintains case file.
Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
Provides clerical office support as a secretary to the team supervisors and professional staff.
Orients professional and other clerical staff regarding Departmental rules and office procedures.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires 2 years of office experience.
Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

Requires ability to pass a background check.
All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Work Hours: Monday - Friday 8:30AM - 5:00PM
Headquarter Location: 1607 E Chestnut St, Canton, Illinois, 61520
Work County: Fulton
Supervisor: Beth Heuerman
Agency Contact: Denise Bean-Mathis
Email: denise.bean-mathis@illinois.gov
Phone #: 217-524-0275
Posting Group: Office & Administrative Support

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com

Learn more about this Employer on their Career Site