Job DetailsJob Location: Cape Girardeau, MO 63701Position Type: Full TimeSalary Range: $44,000.00 - $46,000.00 Salary/year 2026 Employee Job Description Position Title: Group Mentoring Manager POSITION PURPOSE: The primary goal of this position is to ensure children, youth, and young adults served in our ABCToday Schools program enjoy the full benefits of our Roadmap - Theory of Change Framework. Outcomes/Goals • Organize Group Mentoring Program: Enroll students and families into Group Mentoring program with a goal of twenty active youth Ensure weekly check-ins occur between assigned mentors and mentees Lead and organize group mentoring meetings, experiences, and activities in partnership with mentors Work with community champions and school district to plan activities and experiences for youth following the BBBSEMO Theory of Change. Document challenges and successes for youth in Matchforce at least once monthly for each mentee, including utilization of the Achievement Tracker developed in partnership with each mentee Develop and implement plans for parent engagement, including monthly check-ins with parents and home visits, when parents have not been reached by documented attempts. (at least three (3) phone calls, text messages, formal letters). • Partner with School: Collaborate with school principal and representatives to identify and recruit youth and families into the program Work primarily from the school (a minimum of four (4) days per week during school year) and be accessible to students and families, including scheduled weekend hours Communicate and coordinate with school staff to provide resources to students and families Participate in the ABCToday Network (if applicable) • Coordinate paid and volunteer mentors: Recruit and enroll community-based volunteers into group mentoring program Collaborate with paid mentors and ensure they have appropriate supports and training Provide regular updates to mentors and communicate all upcoming activities, experiences, and group meetings so that mentors can fully participate. • Support the development of the ABCToday Group Mentoring structure by: Collaborate with other departments within agency to support group mentoring i.e., enrollment, recruitment, and marketing/communications Develop documentation and processes for supporting group mentoring and individual students Create semester and yearly plans for the group outlining goals and activities planned Participate in the development of new outcome reports, specifically focused on the identified cohort • Other Duties as assigned. Job Competencies • Organizing- Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources efficiently and effectively; arranges information and files in a useful manner. Knowledgeable about all aspects of an organization; knows how to get things done both through informal and formal channels and the informal network. • Interpersonal Savvy – Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse even high-tension situations comfortably. • Results/Outcome Orientation-- Motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures, monitors process and progress. • Client Focus (youth, parents, and volunteers)- Build community, holding space for clients; makes extra efforts to meet client needs, surfaces underlying client concerns and interests and builds buy-in to make essential changes; creates and maintains a team spirit that is “client first” and meets their needs vs. checks compliance boxes; utilizes feedback from client surveys to inform planning and drive improvements; aligns systems and processes to ensure responsiveness and to anticipate client needs.QualificationsBig Brothers Big Sisters Values & Job Qualifications • Agency Values • We Center Youth (the Individual and their Family) • We Progress and Grow Intentionally • We Cultivate Belongingness • We Commit to Diversity, Equity, and Inclusion (DEI) Principles • We Succeed When We Collaborate and Communicate Education & Work-Related Experience • Bachelor's degree preferred • Minimum 4 years related experience, or a combination of education and experience required • Knowledge of K-12 school and resource landscape • Knowledge of customer service principles and practices Qualifications • Strong planning and organization skills • Excellent communication skills, including writing and proof-reading skills • Ability to manage multiple projects and work with a variety of staff • Ability to work with a variety of staff, caregivers, volunteers, youth, and external partners • Excellent interpersonal skills • Technology/computer skills. Proficiency in MS Office Suite (specifically Word, Excel, Outlook & Teams); Zoom and/or working knowledge of other voice over internet phone systems. Work Environment/Physical Requirements • Flexible work hours to meet the needs of schools, team members and community leaders/organizations including nights and weekends. • Must have a car, valid driver's license, and meet state required automobile insurance minimums. Typical Profile of a Big Brothers Big Sisters Team Member • Someone who knows how to make things happen. • A critical thinker who can participate in a team environment to create and execute new projects and goals. • A self-starter who isn't afraid to work hard. • Someone who understands what it means to "take ownership" and run with it. • A planner who can map out the steps to success and follow through. • Someone who is adaptable, resourceful, and quick-thinking. • Someone who is curious - always on the lookout for the next opportunity, to create and/or improve. • Compensation and Benefits • Salary will be based upon professional and academic experience (salary range $44,000-$46,000). • 401(k)-3% match per year following first year of employment. • .625 cents reimbursement on business miles and 100% of out-of-office parking for business meetings, etc. • Immediate and 100% coverage on health and dental insurance. • Life insurance, short-term and long-term disability insurance following the first ninety days of employment. 100% employer paid daily parking in covered garage. • After 90 days, staff will receive 5 days of paid vacation and 10 days of paid vacation after one year of service. • Accrue One (1) day per month of sick leave (can also be used for family illnesses)-can carry up to 30 days of sick leave. • Two (2) personal days per year following the first ninety days of employment. • Annual raises based on performance, culture, and agency's ability. • Eleven (11) paid holidays. Equal Employment Opportunity BBBSEMO provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. www.bbbsemo.org - Find on Facebook, Twitter, and Instagram at @bbbsemo.

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