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Working closely with Solutions Architects, Project Managers, and field teams, this role focuses on BOM validation, CAD documentation, system coordination, and technical support. This is a growth-oriented, associate-level role designed to build strong fundamentals in both AV systems and IT/network-aware integration.
Key Responsibilities:Â
Post-Sales Engineering & Design Support
- Support Solutions Architects and/or Design Engineers during post-award design phases and design contracts.
- Validate Bill of Materials (BOM) for accuracy, completeness, and constructability.
- Assist in refining system designs based on site conditions, coordination feedback, and project constraints.
- Perform on-site field verification and to confirm existing conditions, infrastructure readiness, device locations, and constructability prior to finalizing design documentation.
- Prepare and support equipment submittals for client, architect, and/or consultant approval.
- Develop and maintain detailed AV system documentation including:
- Signal flow diagrams
- System schematics (single-line diagrams)
- Rack elevations
- Ceiling and floor device plans
- Riser diagrams
- Cable schedule and connection details
- Produce coordination drawings in AutoCAD (Revit a plus) aligning AV systems with architectural, electrical, and mechanical designs.
- Oversee and coordinate with 3rd party Revit operators as needed to ensure accuracy, consistency, and alignment with architect’s standards.
- Incorporate redlines and maintain accurate as-built drawing packages.
- Organize and maintain structured drawing file systems and documentation standards.
- Review architectural and MEP documentation and provide markups for coordination.
- Specify and coordinate conduit pathways, power requirements, and mounting conditions.
- Participate in coordination meetings with internal teams, clients, and other trades.
- Ensure AV systems are properly integrated within the broader IT/network and building infrastructure.
- Provide technical support throughout the project lifecycle, including:
- Responding to RFIs
- Supporting procurement and field teams with technical clarification
- Assisting with system troubleshooting during installation
- Participate in site surveys and field verification when required.
- Support system testing and commissioning activities to validate performance against design intent when required.
- Support development of system documentation including user guides and operation manuals.
- Ensure a smooth transition from project delivery to service and support teams.
- Ensure all deliverables meet DBE Systems standards and industry best practices.
- Maintain high accuracy in drawings and documentation (low error rate expectations).
- Contribute to continuous improvement of engineering templates, standards, and workflows.
- Develop working knowledge of AV systems, signal flow, and integration best practices.
- Build foundational understanding of IT/network concepts including VLANs, IP addressing, QoS, and AV-over-IP.
- Stay current on leading AV manufacturers (Crestron, Extron, Biamp, Q-SYS, etc.) and collaboration platforms (Microsoft, Zoom, Webex).
- Adhere to company policies, industry regulations, and ethical standards.Â
- Promote a culture of integrity and responsibility within the company.Â
Salary Range:Â $90k-$105k will be based on capability and experience
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