Polish-Speaking Customer Support Representative – With Relocation to Greece

Dila Recruitment

Posted a month ago, valid for 14 days

Capon Bridge, WV 26711, US

$28,000 - $33,600 per year

Full Time

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Sonic Summary

The position of Customer Expert is a full-time remote role based in Greece that requires fluency in Polish and a B2 level of English.
Candidates should possess exceptional communication and soft skills, as well as problem-solving abilities, with a focus on maintaining high customer satisfaction.
The role involves communicating with customers via phone, chat, and email, while ensuring cases are tracked and closed efficiently.
The company offers a competitive monthly salary, two extra salaries per year, and a monthly performance bonus, along with various health care benefits.
Applicants are expected to have at least one year of relevant experience and will receive relocation support, including flight expenses and hotel accommodation.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets

Fluency in Polish
Very good communication skills in English B2 level
Exceptional communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Resourceful, able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses

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