Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

Be Authentic

Practice Humility

Cultivate Teamwork

Value Time

Be Trustworthy

We offer a very competitive salary and generous benefits including:

Low-cost Medical, Dental, Vision Plans

Paid Life Insurance

Short- and Long-Term Disability

Paid Time Off & Holidays

401(k) with Company Match

Commuter and Company-paid Toll Programs

Complimentary Shift Meal

POSITION OVERVIEW

The Receiving Attendant is responsible for ensuring that all food, beverage, and nonfood deliveries are received, inspected and coincide with an approved purchase order; log all incoming/outgoing guest packages; maintaining an effective filing system for purchase orders and delivery status; conduct inventories on all storerooms and coolers to ensure adequate supplies for the resort in the absence of purchaser; and promptly review and fill all department requisitions.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES (but not limited to)

Making sure storerooms are stocked and ready for business every day.

Help load and unload deliveries, moving items from the receiving area throughout the resort.

Direct customer interaction with all vendors.

Examine contents and compare work orders, POs, invoices to verify accuracy of incoming or outgoing shipments.

Direct communication with department leadership on deliveries using work devices such as hand trucks, moving bins, pallet trucks, platform trucks, dollies, and utility trucks.

Answer department’s phone and respond to vendors, guests, and employees’ needs.

Assist in the preparation of interdepartmental or external correspondence.

Ensure training in proper receiving procedures to ensure freshness of products.

Assist in month-end or quarterly inventories as required by supervisors.
Assist in maintaining office supplies storage room.

Attend training/meetings as required by management.

Attend training/meetings as required by management.

Perform other duties as requested by management.

Perform other duties as requested by management.
Maintain cleanliness of the loading dock, storeroom, refrigerator, and freezer areas always.

What are we looking for?

POSITION REQUIREMENTS

Excellent communication skills with fluency in English required.

Must possess a High School Diploma and progressive experience in hospitality.

Ability to understand and utilize basic computer equipment and applications, including Microsoft 365 Office.

COMPLIANCE REQUIREMENTS

Must have a valid driver’s license, motor vehicle background check will be completed

Food Handlers Certification (must comply with State regulations)

WORKING CONDITIONS – PHYSICAL/MENTAL REQUIREMENTS

Must be able to work in a fast paced, deadline driven environment.

Must be able to stand/walk for prolonged periods of time.

Must be able to lift, up to 50 pounds.

Must be able to work in hot/cold conditions in kitchens.

Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.

Must be able to work with hands, climb, balance, stoop, kneel, crouch.

Flexible schedule: days and times may vary based on need including weekends and/or holidays.

QUALIFICATIONS, SKILLS, & ABILITIES

Strong organizational management and analytical skills.

Innovative thinker that will challenge business processes and concepts to drive results.

Clear, concise written and verbal communication skills.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high-pressure situations.

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.

Must maintain composure and objectivity while under pressure

SCHEDULE: Flexible, varies, to include weekend hours as needed

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Compensation:

$19.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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