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CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation DestinationÂ
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping AwardÂ
WHY YOU’LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Affordable health insurance starting the 1st of the month following hire date
• Generous Team Member & Friends & Family Resort rates and discounts
• 401K Retirement plan with Employer Matching
• $50 gas subsidy 25+ miles per month
IDEAL CANDIDATES
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.
Position Overview
The Lead Bartender is responsible for delivering exceptional beverage experiences across Terras, the Lounge, Pool Bar, and in-room dining through leadership, technical expertise, and a deep understanding of CIVANA’s wellness-driven philosophy. This role supports bar operations, maintains beverage integrity, assists with training, and ensures consistency in service, product quality, and guest engagement. The Lead Bartender exemplifies CIVANA values and sets the tone for a welcoming, mindful, and elevated guest experience.
Guest Experience & Service
• Deliver warm, intuitive, and knowledgeable service that reflects CIVANA’s wellness culture.
• Create memorable moments by engaging with guests, offering recommendations, and personalizing experiences.
• Ensure timely service standards across all bars, maintaining high levels of hospitality even during peak periods.
• Uphold Experience First by anticipating guest needs and removing friction points before they arise.
Beverage Preparation & Execution
• Expertly craft cocktails, zero-proof beverages, wellness-focused elixirs, coffees, and teas with precision and consistency.
• Ensure recipes, builds, glassware, and garnishes are followed precisely for all menu items.
• Maintain deep knowledge of wine, beer, spirits, and wellness-oriented beverages unique to CIVANA.
• Support menu development and seasonal updates by providing feedback on flavor profiles, cost, and guest preferences.
Leadership & Team Support
• Serve as the on-shift leader for bartenders and barbacks, providing direction, coaching, and support.
• Train new team members on beverage standards, recipes, POS, guest engagement, and service flow.
• Support leadership in fostering a positive, inclusive, and resilient team culture.
• Assist in daily shift huddles and communicate updates, product changes, and service priorities.
Operational Excellence
• Oversee cleanliness, organization, and readiness of all bar areas.
• Ensure pars are maintained for beverages, garnishes, glassware, and supplies.
• Support management by completing monthly inventory counts, weekly ordering and maintaining order guides and inventory sheets with updated product and pricing.
• Monitor and minimize comps, voids, waste, and over-pouring.
• Verify correct ringing procedures, ensuring accuracy in Micros and alignment with accounting expectations.
Compliance & Safety
• Enforce responsible alcohol service, ensuring compliance with AZ liquor laws and CIVANA policies.
• Support adherence to all health, safety, and sanitation standards.
• Ensure bar team members maintain proper certifications (e.g., Title 4, Food Handler’s Card).
Qualifications
• 3+ years bartending experience in elevated or resort environments.
• Strong knowledge of mixology, wine, spirits, wellness beverages, and zero-proof cocktail development.
• Experience leading or training teams preferred.
• Ability to remain calm, organized, and positive under pressure—Brilliantly Resilient.
• Strong communication skills—Open & Honest with team members and leaders.
• Ability to work all shifts, including weekends and holidays.
• Must hold required Food Handler and Title 4 certifications.
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