JOB SUMMARY

The Distribution Center Trainer is responsible for providing training to team members to safely and efficiently unload, sort, and load cartons and pallets in a fast-paced environment.

ESSENTIAL FUNCTIONS

Deliver Effective On-the-Job Training:
Lead hands-on training for both new hires and existing team members, ensuring thorough understanding of processes, safety protocols, and performance expectations. Tailor training approaches to individual learning styles and operational needs.

Support Daily Operational Flow:
Actively work cartons and pallets across all functional areas of the distribution center, demonstrating best practices and setting a high standard for productivity, safety, and accuracy.

Execute Core Warehouse Functions:

Receiving: Efficiently unload inbound pallets and/or cartons, verifying shipment accuracy.

Sorting: Organize and palletize cartons according to destination or workflow needs.

Loading: Load pallets securely onto outbound trailers, following proper safety and documentation procedures.

Provide Direction and Support:
Execute tasks based on priorities set by Leads or Managers. Reinforce operational directives and serve as a trusted extension of leadership within the workflow.

Coach for Performance and Development:
Conduct informal and formal performance evaluations. Deliver actionable feedback and ongoing coaching to drive improvements in associate productivity, quality, and safety behavior.

Administrative tasks as needed: printing and organizing learning materials, tracking training sign-offs.

Conduct behavioral observation walks and safety walks.

Champion a Proactive Safety Culture:
Promote and model a safety-first mindset. Ensure completion of Behavioral Observation Surveys (BOS), identify and immediately address unsafe conditions, and reinforce all safety standards during training and daily operations.

Drive Change and Continuous Improvement:
Act as a catalyst for positive change by identifying process inefficiencies, recommending improvements, and fostering a culture of learning, adaptability, and operational excellence.

Collaborate with operations & human resources to identify critical skills gaps and create training plans with human resources to address them.

Automation Training & Adoption Support
Train and coach team members on the safe and effective interaction with automated material handling systems, including driverless forklifts (AGVs/AMRs) and automated offloading equipment. Reinforce proper procedures, troubleshoot basic issues, and promote adherence to safety and operational standards to ensure successful adoption and consistent performance within an automated environment.

QUALIFICATIONS

1+ years warehousing or training experience

Ability to learn and train on various tasks required in a DC environment

Prior experience in training, mentoring, or team leadership strongly preferred

Knowledge of SOPs, and safety standards

Strong communication, coaching, and organizational skills

Proficiency in English - Must be able to read, write and communicate in English

Ability to lead by example and maintain composure in a fast-paced environment

Flexible and solutions-oriented with a focus on continuous improvement

Ability to lift 50 pounds required

WHO WE ARE

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you’ll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

WORKING CONDITIONS

Distribution Centers:

Ability to lift a minimum of 50 lbs. individually.

Ability to work in a non-climate-controlled environment.

SUMMARY OF BENEFITS

At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:

Part-Time

- 401(k) W/ Employer Match

- Dental, Vision, Life, and Disability Insurance

- 25% Store Discount (Seasonal TMs Included)

Full-Time – All Prior Benefits PLUS

- Medical Insurance

- Flexible Spending Accounts

- Paid Time Off, Holidays, and Volunteer Time

ACCOMMODATIONS

If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact accomodations@athome.com

EQUAL EMPLOYMENT OPPORTUNITY NOTICE

When you’re a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.

Learn more about this Employer on their Career Site

DC Trainer - Shift 1