Quality Services Internship (QMS)

Carlisle Construction Materials is seeking a Quality Services Intern to support the development, organization, implementation, and maintenance of the Quality Management System (QMS). This internship will provide hands-on experience working with Quality Engineers and Specialists to support continuous improvement initiatives, evaluate technology-based solutions, and assist with systems and processes that enhance quality performance across the business.

This position offers the opportunity to contribute to projects involving AI-supported quality initiatives, system validation, internal audits, troubleshooting, and trend development, while gaining valuable exposure to quality systems within a manufacturing environment.

Key Responsibilities:

• Support the Quality team in the development, organization, implementation, and maintenance of the Quality Management System.
• Work with Quality Engineers and Specialists to identify opportunities for AI applications that support the QMS.
• Assist in evaluating potential AI-related solutions involving aesthetic guides, validation of customer complaints, application failures versus customer complaints, linking technical references and specifications, specification development, deviation versus non-conformance identification, repeat complaint recognition, and improved search capability for QMS policies, procedures, and documentation.
• Help develop technology-based solutions around identified quality system needs.
• Assist in developing and validating systems that support the QMS and enable trend analysis.
• Support efforts to determine a potential path toward Statistical Process Control (SPC) within business units.
• Assist with internal audits, including preparation, documentation, and follow-up activities.
• Support troubleshooting efforts related to quality systems, documentation, and process issues.
• Help maintain organized quality documentation and records.
• Assist with additional quality-related projects and duties as assigned.

Qualifications:

• Pursuing a Bachelor of Science degree or certification in Quality Management, Six Sigma, Project Management, Engineering, or another technical discipline.
• Some coursework in data analysis or computer science preferred.
• Effective written and verbal communication skills.
• Strong interpersonal skills and ability to work collaboratively with cross-functional teams.
• Strong mathematical, analytical, and problem-solving skills.
• Sound decision-making ability.
• Knowledge of Six Sigma methodology preferred.
• Knowledge of lean manufacturing methodology preferred.
• Proficiency with computer programs and ability to learn new systems and tools.
• Some domestic U.S. travel may be required.