As a Sales Solutions Generalist you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities include providing a great experience by engaging with guests, assisting guests in merchandise selection, demonstrating interest in animal welfare, processing transactions, generating future business, stocking and pricing merchandise, completing training programs, adhering to operational guidelines, promoting teamwork and inclusion, and completing other duties as assigned. Other essential duties include utilizing selling behaviors, contributing to a safe environment, being part of a collaborative culture, and engaging in career development. Basic qualifications include ability to work successfully within a team, professional appearance and demeanor, genuine interest in animals and their care, and good interpersonal and verbal communication skills. Preferred qualifications include prior experience in sales or retail and knowledge of pet nutrition and sales techniques. The work environment involves mostly indoor duties with some physical activity such as bending, kneeling, moving merchandise, and standing for long periods. Must be able to lift 50 lbs and pull 2000 lbs using material handling equipment. Availability for shifts on evenings, weekends, some overnights and holidays is required.
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