SonicJobs Logo
Left arrow iconBack to search

Customer Service Representative - State Farm Agent Team Member

John Grana - State Farm Agent
Posted 5 months ago, valid for 15 days
Location

Carmel, Putnam 10512, NY

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The position is for a Customer Service Representative - State Farm Agent Team Member with John Grana - State Farm Agent, requiring previous customer service experience.
  • Candidates should possess strong communication and interpersonal skills, along with attention to detail and the ability to multitask.
  • The role involves answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • The agency offers a competitive salary, benefits including health insurance, paid time off, and a flexible schedule, while also providing opportunities for advancement and training.
  • Applicants are encouraged to apply if they are customer-focused and empathetic, with a desire to contribute to a supportive team environment.
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
With 38 years of experience and a second-generation State Farm legacy, our agency is proud to be a well-established presence in the community. We have a team of five and work in a modern, professional office that still feels like family.

Our culture is close-knit, and even our mascot, Molly (our 11-year-old pup) brings joy to the team and clients alike. If you’re looking for a place where you can feel at home while growing your career in a supportive, professional environment, this could be the right fit for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with John Grana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.