Sugarloaf Sales Coordinator

The Sugarloaf Sales Division is seeking a dynamic and well-organized Sales Coordinator to join our fast-paced and energetic team—an ideal opportunity for entry-level professionals eager to launch their sales career. The position is responsible for providing day-to-day administrative support and project management for the sales team while serving as the primary liaison to our revenue centers.

Responsibilities also include managing schedules, and the creation/distribution/communication of sales-related information. This role is the acting agent for all service aspects booked through the Conference, Meeting, and Association segments ensuring quality from start to finish.

The Sales Coordinator position is an excellent stepping stone to build a rewarding career in sales, offering comprehensive exposure to Sugarloaf's sales process while enabling you to make meaningful contributions to the organization's success from day one.

This full-time, year-round role is benefit eligible and comes with great job perks, comprehensive training, and clear advancement opportunities. The starting hourly wage will be $17-19 (depending upon experience) plus gratuities.

Essential Functions:

• Maintain and accurately update customer records within software programs (Salesforce)
• Create and prepare accurate catering banquet event orders (BEO) for clients, gaining valuable experience in event coordination while ensuring that the catering offer matches the contracted event(s)
• Communicates any additional upsell or changes that may impact the original contract to Sales Manager
• Fulfillment of service from the time the contract is signed to the day of delivery.
• Serve as a departmental liaison for a variety of sales-related topics, developing cross-functional communication and relationship-building skills
• Respond to all client inquiries in a timely manner
• On site event assistance through the direction of the Sales Manager
• This job requires flexibility and may include nights, weekends, and holidays.

Qualifications:

• Demonstrated ability to be self-motivated and team/goal-oriented
• Well organized with an aptitude for problem-solving
• Displays responsible time management and ability to work in fast paced environments
• Excellent verbal and written communication skills
• Excellent attention to detail
• Must be able to lift a minimum of 25 lbs. for event-related needs.

Preferred Qualifications:

• Familiarity with the Springer Miller Host PMS platform
• Familiarity with Amadeus or Salesforce-related platform
• Previous experience in sales or administrative positions

Sugarloaf Team Member Benefits include:

• Free lift pass for skiing and/or riding (at all Boyne Resorts)
• Eligible for medical/dental/vision insurances and 401K benefits
• Discounts at resort F&B and retail locations, discounted ski/snowboard lessons and rentals
• Access to Nordic trails at our Outdoor Center location
• Access to mid-week golf rounds at our nationally ranked course
• Full-time year-round team members are also eligible to earn paid time off