Marketing Operations Specialist

The Marketing Operations Specialist I supports regional marketing initiatives by assisting with market research, maintaining marketing systems, preparing operational reports, and supporting business intelligence activities. Working under the guidance of marketing leadership, this position develops an understanding of regional markets, marketing operations, and business development support while contributing to research, data management, and process improvement initiatives. Present a positive customer and employee service attitude and understanding of ECS Core Values.

Responsibilities

• Conduct market, client, industry, and competitive research to support business development initiatives
• Monitor procurement websites, capital improvement programs, and regional opportunities to identify potential pursuits
• Compile, organize, and maintain market intelligence, client data, stakeholder lists, and opportunity tracking
• Maintain marketing databases, business intelligence tools, and operational platforms, including BizCred
• Track on-call contracts, contract renewals, regional opportunities, and other marketing activities
• Prepare recurring reports, dashboards, metrics, and data analyses to support decision-making
• Ensure the accuracy, consistency, and integrity of marketing data and reporting
• Support process improvement initiatives by developing standardized tracking tools, documenting workflows, and identifying operational efficiencies
• Assist with the implementation and adoption of new technologies, automation tools, and marketing systems
• Provide research and operational support for regional marketing initiatives, growth strategies, and special projects
• Perform other duties as assigned

Required Qualifications

• 1 year of experience in marketing, market research, data analysis, business operations, or a related field
  • Experience within the architecture, engineering, and construction (AEC) industry is preferred
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field; or equivalent combination of education and experience
• If driving for, or on behalf of, any ECS subsidiary, a valid driver’s license is required
• Basic understanding of marketing principles and business research techniques
• Strong research, analytical, and organizational skills
• Ability to gather, organize, and summarize information from multiple sources
• Proficiency in Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications
• Ability to learn CRM systems, marketing databases, and reporting tools
• Strong attention to detail and commitment to data accuracy
• Effective written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Self-motivated with a willingness to learn new technologies and processes
• Ability to work collaboratively in a team environment

ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). For additional information about ECS, visit: www.ecslimited.com.

ECS is an Equal Opportunity Employer. To learn more, click here.